Customer Relationship Manager

Hays

Jeddah, Saudi Arabia

Ref: GP222-2557

Job description / Role

Employment: Full Time

Our client, a Real Estate Management company for residential property in the western region of Saudi Arabia requires a Customer Service Manager to join on a residential basis in Jeddah, Saudi Arabia.

Requirements

The main purpose of the position is to develop and implement process and procedures to improve operational efficiency. You will conduct business reviews to ensure clients are satisfied with their products and services and alert the sales team to opportunities for further sales within key clients. Manages the customer service operations, which deals directly with customers and is the first point of contact. Develops, tracks and reports key performance measurements for the unit.

Suitable candidates will have a minimum of 8 years’ experience in hospitality or real estate in relationship management or account management roles. You must be able to speak Arabic.

About the Company

At Hays, we invest in lifelong partnerships that empower people and businesses to succeed. With over 50 years’ success under our belts and a workforce of 10,000+ people across 32 countries, we’ve evolved to put our customers at the heart of everything we do.

So much more than a specialist recruitment business, what really sets us apart is our knowledge through scale, deep understanding and our ability to meaningfully innovate for our customers. By providing advice, insights and expertise on issues you face today in the fast-paced world of work, we help you make the right decisions for tomorrow.

Offering an unrivalled suite of recruitment and workplace solutions, whether you’re looking for what’s next in your career, or have a gap to fill, we’ll help you get where you want to go.

You can rely on us to deliver today and help you plan for tomorrow.

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Relationship Manager salaries in Saudi Arabia

Average monthly compensation
SAR 20,000

Breakdown available for industries, cities and years of experience