Data Center Technician

Job description / Role

About the job

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.

Engineering Field Services (EFS) is a part of the Hardware Operations Organization. EFS provides global operations support for teams that have equipment or require services outside of Google data centers.

As a Data Center Technician, you will help provide field and support services through a global work group based in our Metros. In addition, you'll install, configure, test, troubleshoot, and maintain hardware for a internet-focused environment.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Responsibilities

- Contribute to and lead efforts/projects in the deployment, maintenance, and support of data center infrastructure.
- Lead troubleshooting and resolve technical issues regarding affected equipment.
- Help test and troubleshoot server hardware components and designs.
- Configure and troubleshoot OS-related issues on server.

Requirements

Minimum qualifications:

- Bachelor's degree or equivalent practical experience.
- Experience with operating systems and networking protocols.
- Experience with computer hardware, server hardware, or troubleshooting/diagnosing.
- Ability to travel up to 50% of the time internationally.

Preferred qualifications:

- Experience with Linux operating systems.
- Experience in project management and leadership.
- Experience in maintenance and monitoring of server systems.
- Experience working within a data center or network operation center environment.
- Ability to collaborate and partner with teams to overcome challenges.

About the Company

Since our founding in 1998, Google has grown by leaps and bounds. Starting from two computer science students in a university dorm room, we now have thousands of employees and offices around the world. These Googlers build products that help create opportunities for everyone, whether down the street or across the globe.

It starts with how we work together. We’re building a company where people of different views, backgrounds and experiences can do their best work and show up for one another. A place where every Googler feels like they belong.

So whether you develop new technology or creative campaigns, craft beautiful products or breakthrough partnerships, your work here is a chance to accomplish things that matter. Bring your insight, imagination, and healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.