Department Manager - Commercial

Job description / Role

Stock Management

- Review stock level with stock control and Division Manager and implement actions accordingly
- Follow up with the area managers to ensure optimization of the stock level usage
- Participate in setting up the purchase plan
- Ensure all team members are following the established procedures of ordering/ transfer…

Marketing

- Coordinate with brand managers and the Marketing Department on the yearly plan suitable for the market and as per the supplier's calendar
- Develop with the Marketing Manager the yearly calendar and oversee marketing activities implementation
- Recommend to the Marketing team on marketing mix and new openings for shops, and ensure smooth implementation

Strategy

- Assist the Division Manager in defining the yearly strategic plan for the network and preparing the yearly budgets
- Participate with the Division manager in strategic meetings with suppliers, regional teams…to negotiate commercial conditions (margin, animations, exclusivity)
- Negotiate targets, locations and brand support with key suppliers

Reporting

- Follow up on daily sales vs monthly/yearly target and take action when necessary
- Record, monitor and analyze market trends, competitor activities and provides suggested action plans
- Provide The Division manager with quantitative and qualitative reports using data from market studies

General Operations

- Coordinate with suppliers, contractors, logistics, marketing and Merchandizing regards of opening, closing or renovation
- Maintain smooth relationship with the suppliers and business partners to implement partnership negotiated by the Division Manager

Man Management

- Attend Managers' meetings to review the shops performance and provide regular feedback to Division manager
- Ensure the best level of customer service , recommend action plans, coordinate implementation and monitor follow up
- Can be involved in the recruitment process of Shop Staff and Sales Executives within his/her domain
- Manage, engage and guide the team reporting to him/her
- Conduct the appraisal and assessment of own team members
- Set the objectives and budgets for own team members and ensure their accomplishment
- Responsible for coaching and training own team members, and formalise and follow up on each team member's Individual Development Plan, in coordination with the employee and HR
- Ensure identification and proper development and recognition of Talents within his/her unit.

Requirements

Ideal Profile

Education

- University degree preferably in Business Administration

Previous Experience

- 5 - 6 years of relevant experience

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.