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Deskside Support Engineer - End User Support

Saudi Networkers Services (SNS Group)

Riyadh, Saudi Arabia

Ref: LP085-1426

Job description / Role

Employment: Full Time

• EUC (Deskside Support) – support engineer is responsible for the maintenance of EUC operations.
• Updating the tickets status and escalating to right resolver groups
• Setting up the video conference equipment & testing
• Resolving PC, Laptop & peripheral equipment problems
• Travel to branch offices for technical support

Requirements

• ITIL V3 Awareness / Foundation Certified
• Fluent in spoken/ written English
• Arabic Language (spoken: as add on skill)
• Knowledge of MS Windows , MS office , driver setup and other desktop applications
• Knowledge of the network switches for end point devices & WLAN access points

About the Company

Saudi Networkers is one of the largest consultancies providing services to ICT, Oil & Energy, Technology, Engineering, Banking, Finance and Healthcare arena across Middle East & Africa, covered by teams, specialized in their assigned industry sector.

Saudi Networkers founded in 2001 and has excelled ever since in providing cost effective solutions to the biggest multinational companies in MEA region with very high standards of quality whilst adhering business ethics and meeting our clients expectations.

Today, SNS Group is one of the leading consultancies, with more than 1700+ employees worldwide, ISO 9001:2008 certified and is highly regarded.

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