Digital Change Lead

Job description / Role

Introduction
At IBM, we know that transformation drives change, and it is in our DNA to continuously transform. Our Business Transformation Consultants help drive large scale change that spans IBM business units and geographies. As a part of this team, you will have the unique opportunity to be a part of driving IBM's ongoing transformation as a company that continuously innovates and leads the market.

Your Role and Responsibilities

As a key member of the HR Transformation and Operations team, you will focus on the people side of change - including changes to business processes, systems, and technology at the enterprise level - while building and implementing engagement strategies that maximize adoption and minimize resistance in order to realize full benefits. We're looking for you to bring diverse perspectives to the business, employing current industry trends or past experiences, in support of shaping perception, instilling pride, and inspiring action from IBMers .

If you have exceptional communication skills and proven experience leading change management or transformation programs within the high-tech space, we'd like to meet you.

Responsibilities

- Employ a structured and pragmatic change management methodology to facilitate change and promote commitment to adapt to the change.
- Tailor change management approach to specific needs of the project; identify impacted group(s), assess the magnitude of change and readiness to adapt.
- Recognize pitfalls and potential points of challenge or change aversion; develop counterstrategies to mitigate or minimize potential issues.
- Provide insights from experience to help the organization prepare and mitigate change risks and challenges.
- Craft communications strategies and plan to support change efforts.
- Promote and provide ongoing coaching and mentoring about change management practices to senior leadership, people managers, and project leads to increase their effectiveness in driving sustainable change.

Requirements

Required Technical and Professional Expertise

- At least 8 years experience leading highly visible large-scale change initiatives within the tech sector
- Senior-level experience with project or program management
- Deep knowledge of change management principles, practices, methodologies and tools
- Excellent interpersonal skills to interact, and effectively communicate with, myriad audiences, e.g. leadership, peers, cross-functional teams, vendors

Preferred Technical and Professional Expertise

- Flexible and adaptable; able to work in many shades of gray
- Has grit and a propensity to persevere
- Forward-looking with a broad array of tools to solve problems
- Highly organized and detail oriented with a natural inclination for planning strategy and tactics
- Strong business acumen; understanding of organizational issues and challenges
- Change management certification (CCMP, Prosci, etc.)

About the Company

For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region's technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

Reinvention is a keyword in the company's history and, today, IBM is much more than a "hardware, software, services" company. IBM is now emerging as a cognitive solutions and cloud platform company.