Director of Food & Beverage

Job description / Role

Company Description

Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.

Job Description

• Oversee all aspects of food and beverage operations, ensuring guest satisfaction, market competitiveness, and exceptional financial performance.
• Develop and manage F&B budgets, action plans, and promotional activities to stimulate sales and control operating expenses.
• Lead and develop the F&B team, including hiring, training, motivating, and coaching staff members.
• Manage the smooth daily operation of restaurants, cafes, and in-room dining services, ensuring high-quality food and beverage offerings.
• Analyse market trends, customer needs, and competition to recommend and implement appropriate product and operational changes.
• Coordinate with other departments, including Conference and Events, Front Office, and Engineering, to ensure seamless service delivery.
• Prepare and review financial reports, forecasts, and key performance indicators for all F&B outlets.
• Stay abreast of industry trends in service, product, and presentation to maintain the hotel's competitive edge in the luxury market.

Qualifications

• Minimum 8 years of experience in multiple food and beverage department head positions within five-star luxury hotels, with proven success in managing budgets and forecasts.
• Demonstrated ability to lead and develop a team, including performance management and staff development.
• Thorough understanding of luxury guest expectations and commitment to meeting them.
• Proficiency in Micros, Opera, and other relevant applications.
• Excellent numeracy, verbal and written communication skills; fluency in English essential.
• Aware of industry trends and aptitude for developing promotions and marketing strategies.
• Willingness to work weekends and public holidays as required.

Additional Information

Being a Raffles employee means embodying and conveying the brand and the company mindset through our heartiest service culture.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.