Director of Housekeeping

Four Seasons Hotel Riyadh

Riyadh, Saudi Arabia

Ref: SP979-31

Job description / Role

Employment: Full Time

Director of Housekeeping - Four Seasons Hotel Madinah, Saudi Arabia

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
Steps from the Prophet's Mosque, our Hotel will offer luxury accommodation for the city's 1.5 million annual visitors. The new-build hotel will be located at the heart of Madinah and steps from one of the most historic and significant sites in the region: Al-Masjid an-Nabawi, also known as the Prophet's Mosque. Madinah is also home to the Quba Mosque, which is regarded as the oldest mosque in the world.

The Role of Director of Housekeeping:

We currently have an opportunity for a Director of Housekeeping Purchasing to join our Four Seasons Hotel Madinah opening team!

Reporting to the Director of Rooms, you will be responsible for leading the overall operations of the housekeeping and laundry department, assuring that our guest rooms, public areas, and employee areas meet the highest standards of cleanliness.

Responsibilities will include ensuring that Four Seasons standards are met through team leadership, training and development, ensuring that costs are controlled without compromising quality and that we are delivering the highest of standards consistently, leading guest interactions with the highest level of hospitality and professionalism and accommodating special requests wherever possible, budgeting and assuring the financial goals of the department are met, and establishing and maintaining cleaning and preventative maintenance programs to ensure appearance and life of all furniture, fixtures and equipment.

Requirements:

Our Ideal Director of Housekeeping candidate will have:

Experience in a diversity of operational rooms division management positions, be a passionate and motivated leader with excellent interpersonal and relationship-building skills to work with cross-functional teams, have the highest level of integrity and transparency, strong business acumen, a passion for service, and a desire to promote a continuous learning environment that creates an atmosphere for professional development opportunities.

Suitable candidates must be eligible to work in Madinah, Saudi Arabia. Fluency in Arabic and English is essential.

Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule - people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts, and residences around the world, making us an undisputed "employer of choice."

About the Company

Soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.

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