Director of Sales & Marketing

Job description / Role

Company Description

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.

By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions, and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable, and impactful experiences for your customers, for your colleagues, and for the planet.

Hospitality is a work of heart. Join us and become a Heartist.

Job Description

The Sales Manager will:

• Set up appropriate filing systems of existing and potential accounts, keeping up to date and properly categorized.
• Research the market on a continuing basis to determine where business comes from, how it is influenced, who the hotel clients are, how they normally arrive in the locations, etc.
• Establish, maintain, and use a library of reference materials, periodicals, texts, and sales leads: stay abreast of market trends and hotel selling techniques.
• Together with the DOS&M, formulate a sales and marketing program one year in advance and plan week-to-week sales activities with a view to maximizing the use of staff time and promotion money.
• Maintain within the community and in neighboring marketing areas, contacts with airlines, travel agents, commercial houses, private clubs, professional associations, embassies, etc., to procure new business and repeat business for hotels. This will be done by means of personal sales calls, telephone contact, and written communication.
• Make recommendations to the operations director for local advertising campaigns: media, selection, timing, copy, etc. Suggest expenditures for direct mail programs, special promotions, and estimate costs of anticipated sales departmental expenses.
• Direct, supervise, and administer all personnel within the sales department.
• Submit monthly and weekly sales plans as well as daily sales/activity reports, which will also include persons entertained for sales purposes. These plans and reports will be submitted for all members of the sales staff on the first working day of the month.
• The Sales Manager will submit a monthly sales activity report to the DOS&M to include all new business booked during that month.
• A weekly sales meeting will be held to include the unit General Managers and the DOS&M.

Additional Information

• Experience is an asset.
• Prior experience working with Opera or a related system.
• Strong interpersonal and problem-solving abilities.
• Fluency in English; additional languages are a plus.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.