Job closed
Ref: RP284-38
Job description / Role
• Develops, writes and coordinates training manuals working with Specialists for specific details. The training manuals should include: course content, visual charts, videotapes, slides, etc.
• Types initial and/or final drafts of manuals
• Prepares training videotapes and/or films; maintains library of video and film training aids. Schedules training sessions within individual training programs ensuring facility setup, audiovisual setup and employee notification
• Handle introductions of topic specialists at the start of training sessions and provides courses in such a way to stimulate and motivate attendees
• Develops a means of measuring the effectiveness of divisional training programs through testing, etc.
• Handle the effectiveness of programs developed and/or administered
• Develop higher skills from within the existing workforce
• Confer with management; supervisors and employees to gain knowledge of work situations requiring training and to better understand changes in policies, procedures, regulations, business initiatives and technologies
• Coordinate training schedule with the hiring and training demands of the Distribution Center
• Formulate teaching outline and determine instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings and workshops
• Select or develop teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works
• Conduct training sessions covering specified areas such as on-the-job training, refresher training, etc.
• Test trainees to measure progress and to evaluate effectiveness of training
• Report on progress of employees under guidance during training periods
• Monitor methods used by employees for shipping and inbound duties and make on the spot corrections
• Assist employees with problems concerning "how to" perform specific tasks related to their Distribution position
• Make suggestions on improving work procedures in the Distribution Center
• Maintain trainee personnel records
• Develop strong relationship with all Distribution Center departments to develop course materials and receive feedback
• Supervise Distribution Center employees in a training environment
• Responsible for the overall directions, coordination, and evaluation of this hotel’s training programs
• Oversee company representatives, acting in the role of "training instructor" for a specific training issue or initiative
• Carry out supervisory responsibilities in accordance with the training department procedures
• Ability to read and interpret documents such as technical data, safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence
• Ability to develop and proof training materials
• Ability to speak effectively in interpersonal situations and before groups of employees
• Ability to apply mathematical concepts such as fractions, percentages, ratios, and proportions to practical solutions
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Ability to functions independently in a multi-task environment, as well as part of a team
• Ability to follow the appropriate safety precautions
• Comfortable communication with all levels of management and employees
• Strong planning and organizational skills
• Proven presentation and facilitation skills
Requirements
• Written and verbal communication skills
• Ability to communicate in English with internal and external customers to their understanding
• Able to develop rapport with hourly Ladies and Gentlemen and Management staff
• Ability to gain support from leadership
• Organization and effective time management skills are needed
• Ability to prioritize work assignments
• Must be confidential in Human Resources matters
• Computer literate
• Meet or exceed Quality Selection qualifications
• Understands TQM Management and application
• Understanding and ability to work in a multi-cultural environment
• Minimum two (2) years' prior training, teaching, or related Human Resources experience
• Creative ability, writing proficiency, visual graphics design ability
• Good organizer, meticulous, and good public speaker at ease moderating large groups
Desirable:
• Education – 4 year degree desired
• Excellent follow-up and documentation skills
• Hotel operational experience
• Service industry experience preferably in a four or five star hotel
About the Company
Matchtech is a leading global engineering recruitment specialist, with over 30 years' experience in successfully matching job-seekers with hiring employers within the engineering industry. Our 300-strong team of dedicated recruitment consultants provide recruitment services across core engineering sectors including, aerospace, automotive, energy, infrastructure and maritime. We also offer specialist recruitment within the growing field of engineering technology.
We are passionate about quality and work to the most rigorous standards in the recruitment industry. Our goal is to always exceed the expectations of our customers by providing the best delivery and the highest quality service possible.