Duty Supervisor, Facility Management

Job description / Role

Job Purpose

Oversee and ensure the effective execution of emergency response procedures, conduct readiness and integrity tests for the team's preparedness, and monitor systems for optimal functionality. Manage the monitoring team, including performance evaluations and violation ticket reporting. Analyze nighttime services to promptly identify and address incidents.

Key Accountability Areas

Emergency Response Procedures:
- Prepare and review all related procedures to respond to emergency cases (fire, fire alarm, fights, urgent maintenance, strike, medical cases, etc.).

Readiness and Integrity Tests:
- Conduct readiness and integrity tests for the monitoring team, including fire alarm response time and integrity tests for CCTV operators.

System Monitoring and Maintenance:
- Monitor all available systems (e.g., KABA, ACIC, NPR, central alarm system) and ensure compliance with maintenance contracts.

Monitoring Team Management:
- Manage monitoring team performance in terms of checklists, KPIs, attendance, shifts, vacations, evaluation, incentives, irregular visits, and training.

Violation Ticket Reporting:
- Report all violation tickets to the concerned parties.

Night-time Service Analysis:
- Analyze the service during nighttime and report any incidents.

Periodic Reporting:
- Provide periodic reports (Daily, Weekly, Monthly, or as needed).

Role Accountability

HR Proficiency:
- Ability to recruit, recognize and cultivate high performers and expose them in order to create a robust second line of management.
- Ability to recognize low performers and guide them to improve or release them.
- Ability to treat subordinates equally without any discrimination.
- Assessment criteria of subordinates is performance that leads to planned results.
- Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy.

Responsibility:
- Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines.
- Able to anticipate problems and make the necessary proactive steps to prevent them
- Ability to take necessary and proper timely decisions.

Delivery:
- Deliver the required results in timely manner with required quality and cost.
- Making a Tangible Difference:
- Must make a tangible difference to his area of operation. and exceed business expectations.

Business Planning and Performance:
- Able to transform the corporate goals into business plans.
- Able to Plan, follow-up and execute those plans, whether they are annual or development plans.
- Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly.
- Provide periodic work progress reports.
- Responsible for monitoring and controlling budgets and expenses to achieve the optimum cost efficiency.

Organizational Development:
- Develop the organizational structure according to the current requirements taking into consideration future and development plans.
- Ensure availability of job descriptions for all job roles and deployment.

Business Process Improvements:
- Develop, coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.
- Should be conversant and able to navigate through IT solutions especially those relevant to his job and business.
- Promote the automated systems and using them fully, to spread its culture.

Quality:
- Quality is considered as alfanar's prime competitive advantage as such, managers are expected to act accordingly.

Adaptation:
- Adapt to new and alternative techniques, technologies, management structures, and business models.

Health, Safety and Environment:
- Ensure a safe, secure, and legal work environment as per the standard regulations.

Academic Qualification
- Bachelor Degree in Occupational Safety & Health Tech

Work Experience
- 4 to 6 Years

Technical / Functional Competencies
- Well Organized
- Details Oriented
- Time Recording

About the Company

alfanar builds efficient energy systems & solutions of the present and sets up infrastructures for a brighter future.

We assist utility sector partners & customers in transforming cities into sustainable, habitable, and inclusive Smart Cities by harnessing renewable energy resources from wind, solar, and waste heat energy. Promoting the transition to a sustainable eco-conscious future.

Using world-class technologies, we develop unrivaled quality electrical solutions & products from our manufacturing facilities, to solve the world’s major energy challenges and make the world a better viable place.

Diligence, Efficiency, and Innovation are the key criteria our teams adopt in order to continuously provide effective solutions. We’re constantly equipping our teams with the tools they need to expand their horizons and reach higher grounds.

Being in an ever-changing environment with a crucial impact on their surroundings, our employees are nurtured to become keen thinkers with highly refined skills and a consistent outlook on the future, working together on finding the next big innovation.