Ref: OP732-272

Job description / Role

Employment: Full Time

Job Summary
E-Commerce Manager is responsible for collaborating with cross-functional partners to manage all aspects of the eCommerce business including business planning, content strategy and development, promotional campaigns and other online marketing, website design, customer service, web analytics and web technologies.

Responsibilities
• The eCommerce is responsible for collaborating with cross-functional partners to manage all aspects of the eCommerce business including, business planning, content strategy and development, promotional campaigns and other online marketing, website design, customer service, web analytics and web technologies.
• Participate in the development and execution of strategic and tactical business plans with other members of the cross functional team supporting the eCommerce strategy
• Manage the user experience of the website including site navigation, content development, checkout funnel and promotional campaigns
• Develop and oversee the effective planning, QA and execution of content across the websites and online marketing campaigns to ensure efficiency, accuracy and timeliness of all web content publishing
• Manage all aspects of web analytics related to eCommerce and communicate relevant information to team members, executive leadership and cross-functional partners
• Partner with key cross-functional teams to ensure all relevant organizational goals and implications are factored into eCommerce projects
• Build and direct a cohesive team of internal and external personnel to effectively develop eCommerce solutions
• Generate and implement new sales and marketing initiatives to increase eCommerce sales and profitability
• Provide expertise on current eCommerce industry best practices and Identify new areas of eCommerce opportunity beyond current organizational thinking.
• Outstanding analytical skills, strong experience interpreting test results & drawing conclusions
• Demonstrated strong business judgment and decision-making skills; ability to identify, prioritize, and articulate highest impact initiatives.

Requirements

Experience Requirements
• Bachelor’s degree in information technology, supply chain, business, or related field.
• Minimum of five (5) years of experience in eCommerce and Website management, preferably in the FMCG/Retail category
• Experience with B2C and/or B2B eCommerce depending and implementing eCommerce platforms
• Extensive knowledge of e-commerce technology and sophisticated analytics

Job Skills & Traits
• Strong understanding of ecommerce production lifecycle management
• Demonstrated team-player with a participative, collaborative, open work style
• Excellent interpersonal, organizational, and communication skills
• Proven ability to manage production schedules and ensure deadlines are met
• History of working closely with multiple internal teams on complex projects
• Able to multi-task multiple projects and timelines simultaneously
• Detail oriented with a focus on accuracy ensuring milestones are met with quality results
• Maintain a sense of urgency and ownership for timely delivery of all project elements
• High levels of professionalism when interacting with all internal and external partners
• Technical understanding and experience of websites and web technologies and tools
• Must be extremely detail-oriented with project management experience and the ability to multi-task and provide world-class customer service while handling high volumes at a fast pace.
• Proven leadership of large eCommerce projects

About the Company

Human Capital House was set up in the year 2013 with a vision to be a progressive talent acquisition partner for organizations within the local and regional market in the Middle East.

As international markets get ever demanding, corporations globally are presented with the challenges of attracting the right talent. Human capital retention and recruitment remain a critical factor to the success of any company. Strategic decision to recruit the right talent is a key issue to organization as wrong candidate selection can potentially be disastrous to their efficiency.

The critical aspect of choosing the right individual with the apt experience and knowledge becomes more crucial as he/she would need to share the ambitions of the employer, while fitting in to the new culture. Human Capital House has both the experience and expertise to help its clients make the right choice of selection. From understanding client requirements, through identifying and assessing the candidates, our systematic approach strives to ensure successful executive recruitment.

Get personalised updates on latest vacancies
Job Alerts by Email
  • Personalised updates on latest career opportunities
  • Insights on hiring and employment activity in your industry
  • Typically sent twice a month