Equipment Service Technician

ZipRecruiter

Mecca, Saudi Arabia

Posted
Ref: PP000-20189

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Job description / Role

Job Type
Full Time

Job Location
Mecca, Saudi Arabia

Nationality
Any Nationality

Salary
Not Specified

Gender
Not Specified

Arabic Fluency
Not Specified

Job Function
Engineering - Mechanical & Aeronautical

Company Industry
Healthcare, Hospital & Medical Services

Job description

At STERIS, we help our customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position summary

Are you mechanically inclined with a knack for hands-on work? Do you enjoy a flexible schedule and working independently, but also have the support of a team? The equipment service technician is a remote-based customer-facing employee, primarily working inside hospitals. You will be responsible for troubleshooting and repairing medical equipment.

Individuals with experience working in HVAC repair, mechanics, maintenance, refrigeration, boilers, chillers, equipment repair, diesel and automotive repair, aviation repair, plumbing, electrical, etc. are often successful.

This is a remote-based customer-facing position. To support and service our customers in this assigned territory, candidates must be based out of one of the following states: Oregon.

What you'll do as an equipment service technician

Perform fundamental troubleshooting, repairs, and maintenance of STERIS and competitor equipment, systems, and components.

Manage time effectively by prioritizing customer and business needs and schedule autonomously to complete PM performance, service calls, warranty calls, equipment installations, field upgrade programs, and other duties.

Work with cross-functional teams (tech support, engineering, and service contract management) to escalate issues appropriately and utilize advanced technology platforms to complete compliance regulatory requirements, and resolve and document troubleshooting issues.

Provide customers with information, pricing, and repair options. With management support, build relationships with sales to drive customer experience and revenue opportunities. Learn to identify sales opportunities in assigned territory.

Provide support to various locations within assigned territory depending on the service agreements and customer needs.

The experience, skills and abilities needed

Required:

High school diploma or GED with 4+ years of work experience, with 2 of those years in a mechanical/technical role. Associate degree or related certifications in technical/mechanical area, competitive equipment training, or related military experience may be considered towards technical experience requirement.

Valid driveru2019s license and the ability to meet all required background and physical assessment elements to obtain and maintain existing and new vendor credentialing requirements.

Customer and team engagement experience.

Effective written and verbal communication skills.

Basic computer skills (MS Windows/email, navigation, mobile app, and ability to data input into multiple systems).

Must be able to meet flexible schedules with potential overnights, as well as early/late hours, based on customer and business needs.

What STERIS offers

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.

Here is a brief overview of what we offer:

Market competitive pay

Extensive paid time off and nine added holidays

Excellent healthcare, dental, and vision benefits

Company vehicle

Company cell phone/laptop

Tools, equipment, uniforms provided

Long/short term coverage

401(k) with company match

Maternity and parental leave

Additional add-on benefits/discounts for programs such as pet insurance

Tuition reimbursement and continued education programs

Excellent opportunities for advancement and stable long-term career

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