Ericsson IN Engineer

Job description / Role

The IN Engineer is assigned to work with troubleshooting / configuration / traffic measurements / performance of IN network. He is to act on network and relevant equipment problems escalated from the surveillance function. It is the responsibility of the System Engineer to solve and correct service and network problems according to agreed timing and standards set, to detect and highlight network deficiencies and to some extent predict future degradations.

• System problems are to be identified and escalated to corresponding system support units.
• Furthermore, the IN Engineer keeps the SW/HW and TR status under control.
• Also to contribute in the creation and improvements to procedures and routines within the department / group.
• The IN Engineer is to take full responsibility for any changes introduced to the network or to any to any changes made to methods, processes or procedures, whether internal or external.
• The IN Engineer category is vital in ensuring and keeping the performance of the network at the highest possible level by ensuring that problems / degradations are handled swiftly, that relevant performance parameters are monitored interpreted and highlighted if deemed necessary.
• The IN Engineer should solve and correct service and network problems according to agreed timing and standards set.
• Provide the IN Team Leader/Manager with reports of work done daily & co-operate fully.
• Attend in technical meetings responsible for IN team activities.
• Should make creation and improvements to procedures and routines within the department / group.

Duties and Activities, The main activities are the following:
• 2nd Level Restoration
• Trouble Report Handling
• Change Request Handling
• Create and Update Maintenance Routines
• Create and Analyse Performance Reports
• Prepare and implement SW, HW and configuration data changes
• Design/Implement tariff, service class etc.
• Investigate Disturbances

Requirements

Basic Skills:
• Good Experience in Systems Administrations SUN Solaris 10 and Linux OS.
• Good Experience on Database Administration Oracle, Sybase, My Sql
• Good Experience on Unix Shell Scripting Skills
• Programming Skills
• IP and ATM Networking Knowledge
• SUN/Linux HW knowledge.
• Systems Integration Knowledge

Technical Competence:
• Tariff and RMA handling.
• IN Business Configuration.
• Control Network, i.e. system, HW / SW, functionality, basic troubleshooting.
• Network Topology, its traffic handling capabilities and traffic characteristics.
• Ericsson Nodes (MSC/GMSC/STP/HLR).
• Routing/Traffic Routing/ Nodes integration/ Triggering Tables.
• Ability to understand performance report.
• CSR handling and experience of HW & SW up-gradation.
• Knowledge on OSS, GPRS and other related concepts.

About the Company

Saudi Networkers Services, incorporated in 2001 with an aim to provide the world class business and consulting services through a combination of market insight, technical excellence and unrivalled agile methodology.

Our success stems from building strong relationships and trusted partners, which enabled us delivering exceptional services to public sector, as well as some world's leading organizations, in Telecommunication, Information Technology, Cyber Security, Banking, Energy, Utilities and various other industry arenas.

We collaborate closely, ideate that how the work gets done, while working alongside businesses to collaborate on growth and applying breakthrough innovations, that drive exponential impact, managed by teams specialized in their assigned industry sectors.