ERP Specialist

Job description / Role

Description

Overview:
We are seeking an experienced ERP project coordinator to support the successful implementation and post go-live optimization of our Odoo ERP system across all departments: HR, IT, procurement, accounting, and finance. The ideal candidate will possess a strong project management background, with experience in IT tools and a logical, problem-solving mindset. The ERP project coordinator will play a key role in coordinating with internal stakeholders and external vendors, ensuring smooth integration, process alignment, and issue resolution during the implementation phase and beyond.

Key responsibilities:

• Project coordination: Lead and coordinate Odoo ERP implementation across HR, IT, procurement, accounting, and finance departments, ensuring timely completion of milestones, adherence to project timelines, and deliverables.
• Stakeholder communication: Act as the main point of contact between internal teams and external vendors (Odoo), ensuring clear, concise, and consistent communication between all parties.
• Process support: Guide users in understanding, implementing, and optimizing the ERP system by ensuring alignment with business processes and requirements across multiple departments.
• Issue resolution: Identify, troubleshoot, and resolve any issues arising during implementation, liaising with the ERP vendor to address system bugs, configuration issues, or user queries.
• Training & documentation: Assist in training users on ERP functionalities, ensure the creation and maintenance of clear documentation for internal users, and support continuous learning.
• Post-go-live support: Gather feedback from end-users to identify areas of improvement and work on implementing necessary changes or improvements to the system.

Requirements

Required qualifications:

• Experience: At least 2-3 years of project management experience, ideally in ERP implementations or IT tool management.
• Technical skills: Strong familiarity with ERP systems, ideally with Odoo or similar systems (SAP, Microsoft Dynamics, etc.), and a solid understanding of IT tools and processes.
• Communication: Excellent communication skills (both verbal and written) in English, with the ability to effectively liaise with various stakeholders at all levels of the organization.
• Problem-solving: Strong analytical and logical mindset with the ability to identify issues, troubleshoot problems, and propose solutions.
• Organizational skills: Excellent organizational skills with the ability to manage multiple tasks and priorities in a fast-paced environment.

Preferred skills:

• Experience with Odoo ERP system.
• Previous experience supporting ERP implementations in a similar-sized organization.
• Knowledge of process mapping and workflow optimization.

Benefits

• VIP medical insurance for employee and their parents.
• Phone allowance.
• Kids education allowance.
• Gym allowance.