Ref: RP719-54

Job description / Role

Employment: Full Time

Reporting to Director of Housekeeping, responsibilities and essential job functions include but are not limited to the following:

• Strategic planning and vision of the department
• Manage an effective preventative maintenance/deep cleaning schedule and maintain excellent communication with maintenance department
• Effective recruitment, selection & development of leaders and colleagues
• Ensure high morale through recognition and the removal of identified barriers
• Attend weekly/daily meetings as required and communicate effectively
• Maintain an effective purchasing program that ensures effective par levels are maintained for all guest/operating supplies, within budget/forecast constraints
• Effective scheduling, vacation planning and department productivity results to budget
• Follow-through on guest room JD Power responses as appropriate
• Monitor/revise as needed, departmental health & safety tools including WSBC and WHMIS training programs, policies and practices
• Ensure annual performance reviews are conducted for all colleagues/leaders.

Requirements

• Three to Five years previous Rooms Management experience
• Proven track record to successfully lead and motivate colleagues
• Must be highly organized, energetic and possess the ability to get the job done
• Strong administration and organizational skills
• Excellent communication skills, both written and oral

About the Company

We are thrilled to embark on an exciting new chapter as Fairmont Hotels & Resorts, and our unrivaled collection of iconic hotels including Fairmont San Francisco, Fairmont The Norfolk, Nairobi, Fairmont Banff Springs, London's The Savoy and the Fairmont Peace Hotel in Shanghai, join AccorHotels Group, one of the world's largest global hotel companies. Together, as a global community of hospitality leaders, we remain committed to cultivating a culture in which our colleagues are encouraged to realize their full potential through rewarding experiences and development opportunities. This exciting growth translates into opportunities, not just to better meet the needs of our guests, but opportunities for you to grow your career within our incredible brands around the world!

With our distinctive hotels around the world - and more in development - our global hospitality brand is renowned for its warm, engaging service and unique, culturally rich experiences. Located in some of the world's most unforgettable destinations, Fairmont's unrivalled collection reflects a sense of heritage, sophistication, and social importance. We are also committed to responsible tourism and are an industry leader in sustainable hotel management with our award-winning Green Partnership Program.

We have a 100 year tradition of delivering excellent service in some of the most iconic properties in the world. Our focus on service begins with selecting talented individuals who embody our Brand Promise: Turning moments into memories for our guests

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