F&B Order Taker - Saudi National

Job description / Role

F&B Order Taker

We are looking for a F&B Order Taker to be a great assist in the development of the Food & Beverage department and to be an effective member in Pullman Zamzam Madina Hotel.

Being a Pullman employee means embodying and conveying the brand mindset through the values of open mindedness, forward thinking and drive.

What is in it for you:

- ALL Heartist benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and the opportunity to earn qualifications while you work
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

- Responsible for answering all telephone calls and prioritizing said calls.
- Should have very good telephone etiquettes.
- Assist customers with menu selection and answer all questions in a respectful and patient manner
- Repeat customer orders for accuracy before entering them into the Point of Sale System
- Display excellent conversation skills and selling techniques at all times.
- Ensure all food call items are delivered in a clear and professional manner
- Ensure that food comes out simultaneously, in high quality, and in a timely fashion
- Pace the number of orders to allow adequate time for assembling quality food products
- Ensure that all opening, mid-day and closing duties are completed
- Assist the department to drive guest satisfaction by providing consistent guest experiences

Requirements

Your experience and skills include:

- Saudi Nationality
- Good English Language
- Excellent communication and training skills
- Strong attention to detail, Highly responsible, organized & reliable
- Strong interpersonal and problem solving abilities
- Ability to multi-task and work well under pressure

Your team and working environment:

Pullman ZamZam Madina Located in the holy city of Madinah Al Munawara and only 150 m from Bab Al Salam of Al Masjid Al Nabawi, Pullman Zamzam Madina offers free WiFi throughout the entire hotel.All 835 rooms & suites are blended with modern Arabic & French elegance. Indoor parking is available on site with additional charge Quba Mosque and Uhud Mountain are only 15-minutes away from the property.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.