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Field Manager for Quality Assurance - Starbucks

Alshaya

Jeddah, Saudi Arabia

Ref: GP435-4847

Job description / Role

Field Manager for Quality Assurance - Starbucks - Jeddah

We operate multiple food brands across MENA that all share one thing - a commitment to high quality standards in food and service. As a Field Manager for Food Quality you will operate across multiple brands to ensure continuous and consistent quality. You will create inspection criteria, apply quality management tools, conduct spot checks, compile records and work in partnership with brand teams to correct any vulnerabilities.

Requirements

This role offers a varied and results-driven opportunity for an individual with knowledge of food safety programs, HACCP principles, inspection and audit programs, and quality management systems. This is an entrepreneurial style role requiring excellent self-management, planning and organising skills.

About the Company

M.H. Alshaya Co. is a leading international franchise operator for nearly 90 of the world's most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang's, The Cheesecake Factory, Victoria's Secret, Boots, Pottery Barn and KidZania. The company operates over 3,900 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment.

Alshaya's stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 53,000 people from over 120 nationalities.

The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.

M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments.

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