Food & Beverage Manager

Job description / Role

F&B Manager

At Fairmont Hotels & Resorts, exceptional service and flavours are the hallmarks of every dining experience. As Food & Beverage Manager, your leadership and passion will ensure outstanding operating results through exciting promotional programs, an engaged team and consistent guest satisfaction.

Hotel Overview: Makkah Clock Royal Tower, A Fairmont Hotel, is located only a few steps away from the Masjid Al Haraam and the Holy Ka'aba. This 76-story hotel, one of the world's tallest, is the focal point of the Abraj Al Bait Complex, part of the King Abdul Aziz Endowment Project. The Hotel authentic hospitality is seen throughout 858 rooms.

Summary of Responsibilities:
Reporting to the Director of F&B, responsibilities and essential job functions include but are not limited to the following:


- Consistently offer professional, friendly and engaging service
- Lead the day to day operation of the Food and Beverage department ensuring all service standards are followed
- Produce and implement creative promotional programs within the various F&B outlets with the goal of increasing revenues
- Work closely with the Culinary team to execute the delivery of all Food & Beverage promotions and menus; creating a destination of choice for both hotel and external Guests
- Conduct weekly F&B departmental meetings
- Ensure the Food & Beverage department achieves its financial and operational targets
- Adhere to the annual budget and administer it in a fiscally responsible manner
- Monitor food, beverage, labour and operating expenses throughout the F&B department
- Monitor all guest service standards, constantly seeking ways to improve product and service as well as increase volumes and profits
- Select, train and develop Colleagues to ensure timely recruitment and career growth
- Balance operational, administrative and Colleague needs
- Follow department policies, procedures and service standards
- Follow all safety policies
- Other duties as assigned

Qualifications:


- Previous Food & Beverage experience in a leadership role required
- Computer literate in Microsoft Window applications required
- University/College degree in a related discipline preferred
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment


- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.