Front Desk Attendant

Job description / Role

Front Desk Attendant - Receptionist

Who we are

We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere.

To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together.

What you will be doing

- Daily collection and delivery of mail from PO Box and transfer to office mail room when assigned
- Operate telephone switchboard to answer, screen and forward calls, providing information and taking messages
- Provide information about establishment such as location and working hours of departments or offices, employees within the organization, or services provided
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
- Maintain guest reservation system
- Receive, sort, and route mail, with courier and deliveries
- Manage the mail room by allocating mail space for each department/company
- Assist staff and keep a track of the international calls and faxes to enable the accounts department to debit the amount to the personnel
- Be aware of the location of staff i.e. out of the office in a meeting, on leave, on business trips etc.
- Arrange for public transportation if requested by guests
- Maintain up-to-date telephone lists
- Perform other clerical duties as needed, such as filing, photocopying, and collating

What you'll need to succeed

- Team player
- Good Communication skills
- Competency in Microsoft applications
- 0-2 years of experience
- English language is a plus

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.