General Manager

Job description / Role

Responsibilities

- Oversee daily operations of the business unit or organization.
- Ensure the creation and implementation of a strategy designed to grow the business.
- Coordinate the development of key performance goals for functions and direct reports to the CEO.
- Ensure the development of tactical programs to pursue targeted goals and objectives.
- Engage in key or targeted customer activities.
- Identify market trends, competitive opportunities, and potential risks to inform strategic decisions.
- Analyze financial data to make informed decisions and drive profitability.
- Identify cost-saving measures and revenue-generation opportunities.
- Build and maintain strong relationships with clients, customers, suppliers, and partners.
- Monitor and analyze key performance metrics to assess business performance.
- Prepare and present regular reports and updates to company board.
- Drive the growth of the E-Commerce business by enhancing customer experience, managing customer order fulfillment, technology, and infrastructural plans.
- Generate data-driven commercial insights and manage relationships with partners for the business.
- Analyze new market trends, business opportunities, and market segments in the global and local landscape.
- Develop long and short-term strategies and tactics for growth.
- Develop and implement the roadmap for the online store's functionality.
- Manage customer retention and loyalty programs.
- Manage the procurement and implementation of new technologies.
- Responsible for research and development of new online marketing strategies.
- Plan for e-marketing expenditures and develop a financial plan for maximizing resources and return on investment.
- Drive the sales performance of the e-commerce platform.
- Provide analysis and reporting on metrics such as sales, product performance, and offering code performance.
- Meet revenue and profit targets.
- Define e-commerce product pricing strategies.
- Communicate with suppliers (partners).
- Provide prompt, detailed, and accurate general status reports on goals, accounting, and lead management.
- Establish and maintain collaborative working relationships between team members

Requirements

- A high level of Arabic & English language.
- Excellent organizational skills
- Strong analytical skills
- Problem-solving skills
- Attention to detail.
- Demonstrated ability to lead, inspire, and develop high-performing teams
- Understanding different markets and trends
- Working under pressure
- Leadership skills
- Interpersonal skills

About the Company

The Professionals is a Saudi leading Consulting firm that was established in 2015 in Riyadh, Saudi Arabia.

Since 2015 until now, we’ve become a successful partner in delivering unique consulting services to our partners who operate in different industries and sectors.

We always combine our service offerings by adopting global best practices with local in-depth understanding and delivering it with a passion to exceed our partners’ expectations to achieve their business objectives.