General Manager

Job description / Role

Responabilities

Leadership & Team Management:
- Lead, manage, and develop a team of facility management professionals, including supervisors, technicians, and support staff.
- Establish and maintain a culture of high performance, accountability, and continuous development.
- Provide coaching and mentoring to staff, and ensure the team's adherence to company policies and procedures.

Operations Management:
- Oversee the day-to-day operations of all facility services, ensuring smooth functioning of all systems and facilities.
- Develop and implement efficient maintenance schedules to minimize downtime and disruptions.
- Coordinate with vendors, contractors, and suppliers to ensure that services are delivered according to contract terms and quality standards.
- Conduct regular facility inspections to identify issues and ensure compliance with safety, health, and environmental regulations.

Budget & Financial Oversight:
- Develop and manage the annual facility management budget, including cost forecasts and expense tracking.
- Implement cost-saving initiatives while maintaining high service standards.
- Approve and oversee purchase orders, vendor contracts, and service agreements.
- Ensure that facility services are delivered within budget and report financial performance to senior management.

Strategic Planning & Improvement:
- Develop and execute long-term facility management strategies in alignment with company goals.
- Implement sustainability and energy-efficient initiatives across the facilities.
- Lead efforts to improve facility performance and optimize operational efficiency.

Compliance & Safety:
- Ensure compliance with all health, safety, and environmental regulations.
- Maintain and update emergency procedures, safety protocols, and risk management plans.
- Ensure all staff are properly trained in safety standards and emergency response.

Space Planning & Management:
- Oversee space utilization, including office layouts, and ensure the efficient use of facilities.
- Manage relocations, renovations, and expansions in accordance with organizational needs.
- Collaborate with other departments to ensure the facilities meet operational requirements.

Customer Service & Stakeholder Communication:
- Act as the primary point of contact for internal and external stakeholders regarding facility-related issues.
- Ensure a high level of customer satisfaction for all building occupants, addressing concerns and resolving issues promptly.
- Provide regular reports and updates to senior management on facility status, service levels, and issues.

Qualifications:

Education & Experience:

- Bachelor's degree in Facilities Management, Business Administration, Engineering, or a related field.
- 10+ years of experience in facilities management

About the Company

The Professionals is a Saudi leading Consulting firm that was established in 2015 in Riyadh, Saudi Arabia.

Since 2015 until now, we’ve become a successful partner in delivering unique consulting services to our partners who operate in different industries and sectors.

We always combine our service offerings by adopting global best practices with local in-depth understanding and delivering it with a passion to exceed our partners’ expectations to achieve their business objectives.