Government Relations Officer

Sutherland Global Services

Khobar, Dammam, Saudi Arabia

Ref: OP618-27

Job description / Role

Employment: Full Time

• Ensure the company is following the government roles for meeting the Saudization percentage set by the government.
• Overall responsibility on the government relations administrative and operational activates on the startup of the on project and ensure that each assignment professionally executed on timely basis.
• Develops excellent relations with the Passports Department, Labor Office, Civil defense, Ministry of Foreign Affairs and Municipality to ensure updated information about new regulations.
• Liaises with the Ministries and other government entities to resolve issues related to obtaining Saudization Certificates, Company registration certificates, registration with the Chamber of Commerce, etc.
• Controls the in and out and the safe custody of the employees' passports and Iqamas.
• Ensures that Iqamas & work permits issued, renewed, and cancelled on time to avoid imposing fines on the company.
• Keep an update on government regulations and statutory requirements and determine their impact on the company.
• Prepares visa files & following up till the process is completed. Ensures dully signed passport form while releasing employees' passports & keeping following up with employees until passports are restored again.
• Manage the whole residency process for expats
• Represent the company when dealing with Government officials on sensitive or complex issues, including coordination of meetings with concerned Government and Semi-Government agencies.
• Ensure quality and confidentiality of work with regards to government relation applications and requests.

Salary:
SAR 4,000 to 6,000 per month inclusive of fixed allowances.

Requirements

• Bachelor degree in any discipline
• Experience for at least 5 years in the same role
• Excellent communication skills in English
• Able to multitask, meeting deadline and work under pressure
• Saudi National
• Strong knowledge of the Saudi labor law
• Well experienced with the online portals and legalities of employment

About the Company

As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers, across industries from financial services to health care, achieve greater agility through transformed and automated customer experiences for over 30 years. Headquartered in Rochester, N.Y., Sutherland employs thousands of professionals spanning 19 countries around the world.

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