Guest Relation Team leader

AccorHotels

Mecca, Saudi Arabia

Ref: RP714-1059

Job description / Role

Employment: Full Time

Physical Aspects of Position:

Physical aspects of the position include but are not limited to the following:
- Frequent standing, walking and sitting throughout shift
- Occasional kneeling, pushing, pulling, lifting
- Occasional ascending or descending ladders, stairs and ramps

Requirements

Essential and optional requirements

Qualifications:

- Previous experience in a leadership or supervisory role an asset
- Previous PMS experience required
- Computer literate in Microsoft Window applications an asset
- Must be able to type 25 words per minute
- University/College degree in a related discipline an asset
- Must possess a professional presentation
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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