Guest Relations Supervisor - Saudi National

AccorHotels

Riyadh, Saudi Arabia

Posted
Ref: RP714-9027

Job description / Role

Employment: Full Time

Guest Relations Supervisor - Saudi National

Reliable and engaging. As a Guest Relations Supervisor, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure.

What is in it for you?

- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Duties include but not limited to:

- Ensure service provided to the guest is exceptional.
- Anticipate guest needs and solve any issues that may arise.
- Analyze guest feedback while highlighting areas to improve.
- Build good relationships with guests to gain their loyalty.

Requirements

Your experience and skills include:

- Excellent interpersonal and communication skills
- Strong presentation skills
- Attention to details
- Related hotel experience
- Multitasking abilities
- Excellent negotiation skills
- Knowledge of related computer systems

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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