HR Officer

Job description / Role

The HR Officer plays a key role in supporting the Human Resources department by performing a variety of administrative tasks related to employee management, recruitment, and HR operations. The primary responsibility is to ensure a smooth day-to-day operation of the department. The HR Officer will help with recruitment processes, maintain employee records, handle payroll documentation, and support employee relations.

Key Responsibilities include but not limited to:
• Oversee day-to-day HR operations, including recruitment, onboarding, payroll, and employee relations.
• Coordinate with government entities (GOSI, Mudad, Qiwa, Muqeem, Nitaqat, etc.) as required
• Ensure compliance with Saudi labor laws and company policies.
• Process visas, Iqama transfers & renewals, and other government-related HR matters.
• Maintain accurate HR records and reports (attendance, vacation, sick leaves etc.)
• Assist in performance management and training initiatives.
• Register new employees in insurance and manage all related insurance matters for employees.
• Handle employee grievances and disciplinary procedures professionally.
• Using and archiving employee information and files in ERP system (Odoo)

Requirements and Qualifications
• BA Degree in Business Administration or any other related field
• Minimum Experience: 3 years of experience in Human Resources or related field
• Knowledge of governmental HR related portals (GOSI, Mudad, Qiwa, Nitaqat)
• Knowledge of Saudi Labor Law
• Proficiency in Microsoft Office package, especially Microsoft Excel
• Fluent in Arabic and English

About the Company

Life at Med Surg Solutions (MSS)

At MSS, we promote a collaborative and inclusive work environment where employees feel valued, empowered, and inspired to excel. We prioritize professional growth, teamwork, and innovation, fostering a culture that drives continuous learning, creativity, and industry leadership. Our strong commitment to employee well-being and development ensures that every team member thrives in a dynamic and forward-thinking environment, where their contributions help shape the future of surgical excellence and patient care.

About Med Surg Solutions (MSS)

Med Surg Solutions (MSS) is a leading force in medical innovation, specializing in surgical and intensive care solutions that redefine patient outcomes. With over two decades of expertise across the GCC, MSS has been instrumental in bringing cutting-edge technologies to the region, partnering with global healthcare leaders. Operating in KSA, UAE, Oman, Kuwait, Qatar, Bahrain, and Lebanon, we collaborate with government hospitals and private healthcare institutions to advance the healthcare ecosystem. At MSS, lifelong support is embedded in our DNA. We go beyond product delivery by offering holistic solutions that span the entire patient journey, from preventive medicine to optimal treatment and post-recovery care. Our commitment to co-value solution propositions, incremental innovation, and clinical medical education ensures that we empower healthcare professionals with the knowledge, technology, and support needed to drive better patient outcomes.

Guided by our core values of excellence, integrity, and innovation, and led by CEO Fadi Mahmoud, MSS is committed to bridging the gap between breakthrough medical technologies and real-world healthcare needs. Our patient-centric approach ensures that every solution we deliver enhances surgical precision, improves recovery times, and elevates healthcare standards across the region.