Ref: RP714-8030

Job description / Role

Employment: Full Time

Human Resources Agent

We are looking for a Human Resources Agent to be Responsible for co-coordinating the various functions including administrative procedures & recruitment, liaison with the various departments of the hotel. Maintaining & producing reports and records and adhering to policies & procedures ensuring the smooth functioning of the Human Resource Department.

Being a Pullman employee means embodying and conveying the brand mindset through the values of open mindedness, forward thinking and drive.

What is in it for you:

- ALL Heartist benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and the opportunity to earn qualifications while you work
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

- Updating the system on a timely basis.
- Responsible to ensure that you maintain total confidentiality at all the time.
- Responsible for verification of leave application, regarding visa, work permit, passport validity.
- Maintain soft copies of important documents which staff might request.
- Responsible for issue of passport copies and document copies as and when required by the staff. Issuance of name badge.
- Coordinate with CS office to follow up on documents requested by staffs.
- Ensures all outgoing correspondence is typed, proof-read and distributed or sent to the highest possible standard.
- Responsible for issue and control of staff lockers and to maintain record, and to produce summary on monthly basis & proper key control of the keys in the key box & to replace locks/keys of lockers as required.
- Coordinate for the monthly Birthday celebration in the hotel.
- Coordinate with CS office for vacation ticket request of Pullman staff.
- Should have good follow up and tracking system in place.
- Preparing Welcome pack for new joiners.
- Arranging Transportation/Airport picks for new joiners & leavers.
- Updating leavers List on a weekly basis.
- Assists in maintaining personnel files for all employees in methodical and confidential manner
- Assists in the preparation of monthly Human Resources report.
- Sets up a filing system for all relevant and important correspondence and documents.
- Administration of Staff Cafeteria.
- Assists Staff Welfare Committee in planning, organizing and implementing staff sports, social and welfare activities under supervision of the Asst. Personnel Manager
- Maintain and update Application databank, sending regret letters, and send acknowledgement letters.
- Implements a daily follow up system.
- Maintains an up to date computerized database of all employees
- Assists in maintaining personnel files for all employees in methodical and confidential manner.
- Coordinates departmental employee relations functions, completions. Monitor probation period.
- To coordinate with departmental training/induction programs.
- To maintain a record of birthday of staff and arrange for the birthday cards / Cake & birthday celebration.
- To carry out any other duties or assignments or reasonable requirements, given by the Asst. Personnel Manager.
- Look into staff accommodation requirement. Assist the staff accommodation supervisor and report any problems in staff to the Asst. Personnel Manager.

Requirements

Your experience and skills include:

- 1-2 Years preferable experience in a similar role
- Excellent English language
- Strong organizational skills
- Good working knowledge of computers
- Strong interpersonal and problem solving abilities

Your team and working environment:

Pullman ZamZam Makkah stands as a distinctive landmark in Makkah, located in the spectacular Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. This masterpiece offers the finest hospitality in Makkah, having 1315 elegantly appointed rooms and suites with extravagant amenities, two contemporary dining options and five-star-deluxe services filled with spirituality while enjoying direct views over the holy Kaaba.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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