Human Resources Supervisor - Saudi National

Fairmont Hotels & Resorts

Saudi Arabia

Ref: RP719-26

Job description / Role

Employment: Full Time

Position: Human Resources Supervisor

Reports to: Director & Asst. Director of Human Resources

Scope of Position:

The Human Resources Supervisor primary responsibility is to meet and assist both colleagues and external guests courteously and efficiently by given a warm welcome, handle requests efficiently and exceed their expectations. Responsibilities will include all administrative tasks related to Human Resources.

Responsibilities:

Assist the Human Resources department in day-to-day administration, focusing on maximizing the capabilities of the team by reviewing the coordination of initiatives and activities and providing regular coaching and performance development opportunities. Handling the calendar and administration assistance for the Human Resources Leaders compose correspondence for the HR Department, such as letters, contracts, etc. Schedule all department and division heads for regular meetings with the GM. Advise and assist with the interpretation and consistent application of HR policies and procedures, applicable legislation and KSA Labor Law. Ensure that the hotel is compliant with all HR standards found in Fairmont HR Audit. Assist Department Heads and Senior Managers with the development of specific action plans to address issues and concerns identified in annual Employee Engagement Survey. Support internal HR projects, tracking necessary action and updating reports as progress is made. Check & insure all department heads are updating attendance on a daily basis for all colleagues. Assist with and support staff events as appropriate, such as leadership meetings, executive retreat, service plus celebration, etc. Assume the duties of the Recruitment coordinator in his/her absence. Make travel arrangements as required including employee vacation, ticketing and transportation. Prepares Offer Letters and Recognition letters for Internal promotions and transfers. Liaises with the Paymaster for the monthly changes in the Human Resource Information System (i.e. HITTS). Manage the HRIS or HITTS system (adding new colleagues, remove end of service, eternal/external transfer, salary & designation changes and monthly payroll closing) including monthly invoices of contractors. Ensuring accuracy with regards to vacation entitlements and promotions and salary changes. Responsible to ensure completing/updating colleague Performance Review/LEAD tracking and updating on HITS system and communication to Leaders. Responsible for monthly invoices, adding / remove e-mail accounts for new colleagues and termination. Supports the Hotel Nurse, Government Relation Office, Training Manager and Director of colleague's accommodation as needed. Assist Service Plus chairman with coordinating monthly Service Plus selection meetings and receptions. Responsible for review and update HITS system with employee discussion form and corrective action and insure to be in line with Fairmont stander. create monthly / weekly / bi weekly reports as required for the Human Resources Department. Any additional tasks assign by Human Resource Director of his delegation.

Requirements

Qualifications:

Minimum of 2 years executive administration experience, preferably within a hotel environment and able to communicate in English fluently speaking, reading and writing as well as Arabic language. Highly responsible and able to handle confidential information with the utmost discretion. Highly organized and able to prioritize and meet deadlines in a fast-paced environment. Professional telephone manner and demeanor with a natural response to 'smile' on the phone. Excellent interpersonal, written and verbal communication skills (composing faxes, letters). Must be able to type a minimum of 50 wpm computer literacy a must, with a strong knowledge of Word, Excel, Word, Outlook and PowerPoint.

About the Company

We are thrilled to embark on an exciting new chapter as Fairmont Hotels & Resorts, and our unrivaled collection of iconic hotels including Fairmont San Francisco, Fairmont The Norfolk, Nairobi, Fairmont Banff Springs, London's The Savoy and the Fairmont Peace Hotel in Shanghai, join AccorHotels Group, one of the world's largest global hotel companies. Together, as a global community of hospitality leaders, we remain committed to cultivating a culture in which our colleagues are encouraged to realize their full potential through rewarding experiences and development opportunities. This exciting growth translates into opportunities, not just to better meet the needs of our guests, but opportunities for you to grow your career within our incredible brands around the world!

With our distinctive hotels around the world - and more in development - our global hospitality brand is renowned for its warm, engaging service and unique, culturally rich experiences. Located in some of the world's most unforgettable destinations, Fairmont's unrivalled collection reflects a sense of heritage, sophistication, and social importance. We are also committed to responsible tourism and are an industry leader in sustainable hotel management with our award-winning Green Partnership Program.

We have a 100 year tradition of delivering excellent service in some of the most iconic properties in the world. Our focus on service begins with selecting talented individuals who embody our Brand Promise: Turning moments into memories for our guests

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