Hyperconverged platform Support Engineer

Job description / Role

Job Description

- Manage Cisco Hyperflex platform at designated data centers.
- Administer Pure Storage systems, including capacity planning and performance tuning.
- Perform firmware and patch management to maintain environment stability.
- Coordinate with Cisco and Pure Storage support teams for troubleshooting and issue resolution.
- Conduct health checks, performance monitoring, and reporting.
- Manage hardware expansions, including installation of additional components and migration tasks.
- Ensure compliance with organizational security standards and data protection policies.

Personal Skills:
- Strong analytical and problem-solving abilities.
- Excellent communication and teamwork skills.
- Ability to prioritize and handle multiple tasks under pressure.
- Attention to detail with a focus on system stability and performance.

Technical Skills:
- Any certifications in hyperconverged platforms and storage administration is a plus (Cisco Hyperflex, Pure Storage, ....)
- At least 3 years of hands-on experience with Cisco Hyperflex or any HCI platform.

Education:
- Bachelor's degree in Computer Science, IT, or a related field

About the Company

Giza Systems, a leading systems integrator in the MEA region, designs and deploys industry-specific technology solutions for asset-intensive industries such as the telecoms, utilities, oil and gas, hospitality and real estate among other market sectors. We help our clients streamline their operations and businesses through our portfolio of solutions, managed services, and consultancy practice. Our team of 1000 professionals are spread throughout the region with anchor offices in Cairo, Riyadh, Dubai, Doha, Nairobi, Dar-es-Salaam, Abuja, Kampala and New Jersey, allowing us to service an ever-increasing client base in over 40 countries.