Ref: SP638-12

Job description / Role

Employment: Full Time

• Developing, implementing and maintaining:
- IT strategy
- IT policy and
- IT budget.

• Ensuring that detailed IT standards and procedures are established approved and implemented
• Delivering risk-based IT solutions that address people, process and technology
• Defining and maintaining specific key performance indicators (KPIs) and key risk indicators (KRIs) for IT processes
• Periodically inform the Senior Management on the latest developments on IT strategic initiatives and its implementation status
• Implementing adequate technology to streamline all internal operations and help optimize their strategic benefits

Perform IT activities including:
• Monitoring of the IT operation in order to protect member organizations network from unauthorized access.
• Monitoring of compliance with IT regulations, policies, standards and procedures and
• Overseeing the investigation of IT related incidents.
• Managing IT Service Level Agreements according to Contractual terms and conditions governing the roles, relationships, obligations and responsibilities of internal stakeholder and third parties.
• Continues management and maintenance of IT applications and infrastructure to ensure delivery of the agreed level of IT services to the business.
• Manage Data Center, DR/BC Sites
• Manage the batch processing of automated tasks in an efficient and controlled manner.
• Timely identify, respond and handle IT incidents
• Limit recurring incidents to minimize their impact on the organization
• Define, approve, and implement Data backup management strategy
• Analyzing IT costs, value and IT risks to advise General Manager/ Senior Management at NBP Head Office.
• Defining, designing, testing and implementing changes related to information assets including but not limited to application, software, device and data.
• Defining IT training plan in coordination with HR.


• At least five years of management experience in the Banking Technology region
• Know how of core Banking systems, Software Development, Networking, Databases, Information Security, Credit Bureau, Real time Gross Settlement System, ATM Network and Telecom

About the Company

National Bank of Pakistan is largest state owned bank operating in Pakistan. It has redefined its role and has moved from a public sector organization into a modern commercial bank. The Bank's services are available to individuals, corporate entities and government. While it continues to act as trustee of public funds and as the agent to the State Bank of Pakistan (in places where SBP does not have presence).

National Bank of Pakistan has built an extensive branch network with over 1313 branches in Pakistan. It has agency arrangements with more than 3000 correspondent banks worldwide. Its subsidiaries are Taurus Securities Ltd, NBP Exchange Company Ltd, NBP Capital Ltd, NBP Modaraba Management Company Ltd, and CJSC Bank, Almaty, Kazakhstan. It has recently opened a subsidiary in Dushanbe, Tajikistan.

The bank has global presence having 23 overseas branches in 11 countries. The bank also has a representative office in China and Canada.

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