Job closed
Ref: LP085-874
Job description / Role
- Monitoring the Daemon process like CDR processing, high toll, Dunning, Payments. Also fixing the errors aroused in these processes.
- Fixing failed orders.
- Bill cycle execution as per approved schedule
- Ad hoc Billing (Parked account billing) as per approved schedule
- Sample generations as per schedule
- Configuration deployments
- Incident management (Handling TT’s) / Knowledge Management / Problem Management.
- Execution of data fixes and IAFs handed over by release management
- Providing financial extracts to business as per the schedule ( Daily / Weekly / Monthly) .
- Analyzing the Production issues and performing quality checks.
- Coordinating with L3/Dev team for fixing production issues or gaps in the processes/system.
- Adhoc Report generation.
- Act as liaison between operation and Support in other areas ( i.e., Network, Operation, DBAs, Developers, etc. ) on problem management.
Requirements
- Siebel Administration
- Performance tuning of Siebel Application
- Administration on LDAP and SSL
- Well versed with the concepts of the technologies like Siebel Administration v8.x, UNIX Scripting, LDAP, RSA authentication, Siebel BI Publishers.
- Excellent skills in Siebel administration, installation of Siebel Server / Client Software, Siebel Production Deployment (Repository & SRF Migration).
- Excellent skills in LDAP administration and BI Publishers.
- Excellent skills in UNIX Scripting Solaris ,HP-UX and AIX.
- skills in Version Control implementation and integration with Siebel.
- 1-2 Years of working experience in DR site setup and DR Drills (Desirable)
- 1-2 years experience in very extensive performance tuning of Oracle DB
- Updating DB with latest CPU and PSU patches for proactive maintenance
About the Company
Saudi Networkers Services, incorporated in 2001 with an aim to provide the world class business and consulting services through a combination of market insight, technical excellence and unrivalled agile methodology.
Our success stems from building strong relationships and trusted partners, which enabled us delivering exceptional services to public sector, as well as some world's leading organizations, in Telecommunication, Information Technology, Cyber Security, Banking, Energy, Utilities and various other industry arenas.
We collaborate closely, ideate that how the work gets done, while working alongside businesses to collaborate on growth and applying breakthrough innovations, that drive exponential impact, managed by teams specialized in their assigned industry sectors.