Insurance Operation Officer

SAED Group

Saudi Arabia

Ref: OP720-139

Job description / Role

Employment: Full Time

* Develop and maintain the relationship between the company and the broker/insurance co.
* Negotiating terms with policyholders or their brokers and ensuring that premiums are competitive.
* Request insurance & follow up with broker/insurance co. to collect insurance certificate.
* Ensure to track the service of broker & update the insurance report.
* Send the registration documents to the supplier after insurance confirmation immediately.
* Update insurance report with registration information (istimarah).
* Reconciliation and updating of Insurance cost on monthly basis & providing finance dept.
* Ensure all assets leased are covered by insurance policy.
* Follow up the claim status with broker/insurance co.
* Coordinating with broker/insurance co. for the reconciliation and pending docs issue.
* Coordination with Business Development to ensure all documentation is obtained from broker/insurance co.
* Ensure that new customers, products, and insurance are set up on relevant systems.
* Develop and maintain own contacts with individuals within customers' organization.
* Act as principal point of contact for clients for insurance issues.
* Monitor level of customer service and satisfaction based on customer service standards.
* Visiting brokers or potential customers and preparing quotes.
* Work closely with the management to ensure that company strategies are properly implemented according to the SAMA regulation.

Requirements

* At least 2 years experience in an operations environment of a financial/insurance services organization, with exposure to all aspects of facilities booking and client services.
* Experience in handling motor claims and dealing with insurance companies and insurance brokers.
* Key documentation requirements.
* Fluent in written and spoken Arabic/English

About the Company

SAED provides innovative workforce solutions, connecting human potential to the power of business. Incorporating the latest technology, detailed research and expertise to anticipate and facilitate the current outlook and potential growth of the Kingdoms labor market and the changing world of work.

SAED provides large scale long term strategies, with the aim of improving and adding to the Saudi labor market. By researching in detail and providing relevant insights into the people searching for employment, entities looking to employ and the future of work. Examining the labor market, planning and executing employment strategies and applying technology systems to assist in the Kingdoms economic development.

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