IT Admin Assistant - Saudi National

Job description / Role

About the Role:

Think bigger scale. Think higher profile. Think ground-breaking. Join WSP, and you'll be at the heart of a team of international experts all dedicated to growing and sharing their expertise, and working on projects that transform society for all of us.

WSP is looking for an IT Admin Assistant for a project in Jeddah to deal with the day-to-day IT administrative operational issues providing general support to users on the ICT network available systems.

A typical week would include:
* Responsible for the upkeep, configuration, and reliable operation of the network, client computer systems, servers, and data security systems
* Responsible for problem troubleshooting of software, application and hardware issues
* Configure hardware and software, implement backup processes and assist with system upgrades and replacements
* Responsible for installing new systems and establishing new components in the network
* Monitor network usage and application of policies, utilising appropriate network tools and resources
* Monitor network health and perform daily routines
* Ensure data backups are performed and systems are restored or recovered when required
* Deals with incident reporting, recording and close-out
* Ensures all key network metrics, statistics and reports are completed and communicated
* Migration of existing networks and infrastructure over to newly built network solutions
* Liaise and collaborate with key role-players, viz. Enterprise Resource Planning (ERP) Specialist, IT Cloud Specialist, Security Specialist, IT Enterprise Architect, Project Management Information Specialist, IT Infrastructure Specialist and GIS Specialist to ensure all ground-level requirements are clearly understood and performed
* Ensure high availability of network uptime and manage DR of all critical infrastructure
* Active troubleshooting, testing and support to resolve all network and user issues

Requirements

We'd love to hear from you if you have:
* Bachelor's Degree or equivalent in Computer Science or IT / Networking
* 5 years' related IT and Networking experience
* Professional network certification, such as CompTIA Network+, CCNA and CCNP, SolarWinds Certified Professional
* Experience in supporting a 1000+ user network and business / programme
* Experience and broad knowledge of end-to-end infrastructure technologies: Networks (Virtual and Physical), Servers, Storage, Backup and Archive Systems, Printing, Active Directory, SQL, etc.
* Experience and knowledge of physical ICT infrastructure and networking components: physical LAN / WAN infrastructure and technologies (copper and fibre), Data Rooms, networking equipment
* Broad application knowledge of common industry products: Microsoft Technologies and Applications, VMware, Solarwinds, Cisco, Dell EMC, HP, APC, etc.
* Experience in network administration and using network monitoring tools for performance tuning, troubleshooting and capacity planning
* Strong project management capabilities
* Thorough working knowledge and subject matter expert (SME) relating to IT Infrastructure and Network Solutions - w.r.t installing, configuring, monitoring and troubleshooting network and infrastructure issues

What if we can?

What if we can have work-life balance? What if we can be rewarded in ways that support our individual needs? What if we can be accepted for who we are? Here at WSP - we can!

WSP recognizes that work is only one part of our lives and making time for the other things in our life is important - be that our families, our friends or ourselves. So, if working from home, working part-time or having flexible start and finish time will help with this let us know as part of your application.

As well as rewarding you with competitive pay, WSP offers standard benefits including first class medical cover, generous annual leave, and paid professional subscriptions.

Be you, be happy - we strive to have a friendly and inclusive culture which respects and maximizes the contribution individuals can bring to WSP. We recognise the benefits that people with varying backgrounds and experiences can bring.?Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, religion or belief, marital status, pregnancy or maternity/paternity. We will interview all disabled applicants who meet the essential criteria.

About the Company

WSP is one of the world's leading engineering professional services consulting firms. We are dedicated to our local communities and propelled by international brainpower. We are technical experts and strategic advisors including engineers, technicians, scientists, architects, planners, surveyors and environmental specialists, as well as other design, program and construction management professionals. We design lasting solutions in the Property & Buildings, Transportation & Infrastructure, Environment, Industry, Resources (including Mining and Oil & Gas) and Power & Energy sectors as well as project delivery and strategic consulting services. With 36,000 talented people in more than 500 offices across 40 countries, we engineer projects that will help societies grow for lifetimes to come.