Job description / Role
Based in Riyadh, the role of IT Administrative Associate will be to support the IT team with all equipment coordination, basic troubleshooting and acting as the first point of contact for all IT queries in the region. Our client is a management services professional organisation with offices across the world and a fantastic reputation as one of the leading consultancy firms. Therefore, there are strong opportunities for growth and development for IT graduates within this fast paced environment.
We are seeking a well presented, customer centric and professional individual who creates a great first impression. You will be organised and pro-active in providing a 1st class service and support to regional employees, representing the IT team as an efficient and approachable problem solver. There will also be an opportunity for the successful individual to assist with ongoing projects such as regular asset upgrades and new technology integration.
The ideal candidate will have exceptional English language skills, along with their native Arabic fluency and be pro-active and resourceful in their day-to-day tasks. You should be able to work both independently and within a team to ensure all deadlines are met and provide consistent communication with all involved in the process, raising any important issues with your IT Manager.
To be successful in this position you will ideally possess an IT degree. Fresh graduates are also encouraged to apply. Alongside excellent communication skills you will utilise you study knowledge and/or IT work experience to diagnose basic IT issues and escalate the more serious problems to the relevant team member. You will posses basic LAN and IP network knowledge and be accustomed to Windows 10, MAC OS, MS Office and Cloud file sharing.
About the Company
Irwin & Dow was established by two highly experienced recruitment professionals, Tracey Irwin and Jocelyn Dow. We provide a refreshing approach by working in close partnership with clients and candidates within the Business Support, Secretarial, HR & Finance sectors.
Good staff are key to every business. We recognise and appreciate this, having over thirty years combined recruitment and executive search experience within the region.
Our main aim is to provide a specialist service to clients preferring to work with a bespoke consultancy.
Our values of discretion and diplomacy are paramount and our ultimate goal is to become a partner of choice for all our clients and candidates.
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