IT Director (Logistics / Warehousing)

Job description / Role

Job Purpose
Oversee the operations of IT Systems & Applications and Network & Security units in line with company's strategic objectives.

Key Responsibilities:

Strategic Roles & Responsibilities
• Develop IT directorate strategy in line with company’s business strategy and translate it into effective medium and short-term plans and executive plans.
• Monitor IT department performance against pre-set performance goals to ensure that progress is being made in the desirable direction and preventive/corrective actions are taken accordingly.
• Lead and oversee IT department policies and procedures, performance indicators, and overall quality of IT operations, and provide recommendations for improvements to senior management.
• Supervise the implementation of set procedures and work programs in addition to providing the required support to streamline operations and increase employee performance.
• Recommend plans, programs and initiatives to improve functional performance and level of productivity.
• Enhance working relationships with the relevant external stakeholders to form strategic partnerships, and motivate internal stakeholders, and manage change to achieve the required competencies.

Operational Roles & Responsibilities
• Lead the development of IT department policies and procedures.
• Ensure that all IT staff operate in accordance with company’s standard operating procedures and policies.
• Develop the IT infrastructure and governance framework covering LAN/WAN infrastructure, IT risk management, etc.
• Develop an effective disaster recovery and business continuity plan and drive its implementation.
• Provide up-to-date technology platform for services provision and information.
• Ensure a consistent framework and approach for the implementation and roll-out of ERP and other systems.
• Manage the relationship with third party suppliers.
• Set targets for IT departments and ensure they are met.
• Collect relevant operational and business performance data and provide timely reports to COO regarding all IT departments’ activities and performances.
• Develop key performance indicators to measure the effectiveness of IT operations.
• Direct and oversee the IT department budget and forecasted expenditures, and monitor financial performance in coordination with the Finance.
• Perform any other duties and responsibilities as required.

People Roles & Responsibilities
• Liaise with others in the business to monitor requirements and to ensure quality of service.
• Evaluate subordinates’ performance and provide them with timely feedback.
• Develop a positive work environment and encourage teamwork.
• Serve as a professional role model and mentor to staff.
• Orient new subordinates on the department activities.

Requirements

• Bachelor’s degree in Information Technology, Information Systems, Computer Science, Computer Engineering or a related field.
• Relevant certification is an added advantage.
• 8 years of relevant experience in an IT role within the Logistics / Warehousing Industry.
• Previous experience in managing a team.

About the Company

Human Capital House was set up in the year 2013 with a vision to be a progressive talent acquisition partner for organizations within the local and regional market in the Middle East.

As international markets get ever demanding, corporations globally are presented with the challenges of attracting the right talent. Human capital retention and recruitment remain a critical factor to the success of any company. Strategic decision to recruit the right talent is a key issue to organization as wrong candidate selection can potentially be disastrous to their efficiency.

The critical aspect of choosing the right individual with the apt experience and knowledge becomes more crucial as he/she would need to share the ambitions of the employer, while fitting in to the new culture. Human Capital House has both the experience and expertise to help its clients make the right choice of selection. From understanding client requirements, through identifying and assessing the candidates, our systematic approach strives to ensure successful executive recruitment.