IT Operations Analyst - Saudi National

Michael Page

Saudi Arabia

Ref: HP350-3376

Job description / Role

Employment: Full Time

IT support role managing the companies full range of IT systems and technology

Client Details

* Tier 1 financial services brand with ambitious plans to grow across the region

Description

* Support the roll-out of new applications
* Promote applications changes to production environment
* Plan and execute preventive maintenance
* Develop, Maintain and present Status reports on the ongoing projects, issues, initiatives to CIO, Business Committee and Management Committee.
* Provide IT help desk (L1) services to end users and dispatch IT request/incidents tickets to the relevant department/section and monitor resolution of IT request/incidents
* Log all IT requests/incidents in the ticketing system
* Manage, maintain, and provide 24x7 L1 technical support for applications & DBs
* Manage, maintain, and provide 24x7 L1 & L2 technical support for end user devices & equipment
* Develop, Maintain and present Status reports on the ongoing projects, issues, initiatives to CIO, Business Committee and Management Committee.

Job Offer

* Highly competitive salary package on offer for the right candidate

Requirements

* MUST BE A SAUDI NATIONAL TO BE ELIGIBLE
* Bachelors degree in computer science or technology
* Minimum 2 years relevant professional experience in an IT support role
* Excellent communications skills, English language preferred

About the Company

Michael Page is one of the world's leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

Finance & Accounting Banking & Financial Services Procurement Property & Construction Engineering & Supply Chain Oil & Gas Technical and Engineering Human Resources Sales Marketing Technology Secretarial Executive Search Legal

The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide.

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