Job description / Role

Employment: Full Time

Position Title: IT Support
Employment Type: Full Time
Salary: up to 9,000 SAR all-inclusive depending on experience and qualifications
Job Location: Riyadh, KSA

About the Client:
The hiring company is a fast-growing food and beverage holding group that explores popular Middles Eastern, Mediterranean, and International Flavours

Job Role:
• Managing Dynamics and Micros
• Regular data backup for all critical business data
• IT Procurement – Dealing with vendors/ suppliers / Contractors for hardware / software procurement, ISPs, AMCs, and Contracts
• Administering and managing of DNS, DHCP and FTP Servers in the office network infrastructure with Windows 2012 & 2016 servers
• Administering and managing Avaya PABX System, Contact Centre Applications, and IP Phones
• Providing online and onsite support for business users
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults
• Provide support, including procedural documentation and relevant reports
• Providing online and onsite support for business users
• Support the roll-out of new applications
• Implementation of IT project works and providing training to end users
• Managing internet lines, leased lines, and telephone lines with ISP
• Monitors security compliance in accordance with IT policies and procedures.
• Infrastructure management – Make sure all IT Services are 24x7 operational, ensuring data


• Open to Asian and Arabic candidates
• Male, 21 to 30 years old
• Bachelor’s Degree in IT, Computer Science, Engineering, or any relevant field
• With at least 3 years of experience and expertise in network infrastructure and TCP/IP, network documentation, architecture diagram formulation, worked on Firewall, router, windows 2016, cloud concepts, MPLS, IP technology, Fidelio’s Material control and Micros 3700 or 9700 ISPs, AMCs, and Contracts
• Well-versed in Watch guard/ CISCO/ SonicWALL firewall systems
• Ability to communicate in both oral and written effectively with technical, non-technical staff, and customers/stakeholders as needed or directed
• Candidates who can join immediately will be given priority

About the Company

RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.

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IT Support Engineer salaries in Saudi Arabia

Average monthly compensation
SAR 6,000

Breakdown available for industries, cities and years of experience