IT Technical Support Engineer

Job description / Role

IT Technical Support Engineer - For KSA WP

- Establishing networking environment by designing system configuration, directing system installation, defining, documenting, and enforcing system standards.
- The design and implementation of new solutions and improving resilience of the current environment.
- Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization.
- Undertaking data network fault investigations in local and wide area environments, using information from multiple sources.
- Securing network system by establishing and enforcing policies, and defining and monitoring access;
- The support and administration of firewall environments in line with it security policy.
- Reporting network operational status by gathering, prioritizing information and managing projects

Requirements

- Minimum College Diploma in Computer/Networking or other IT related subject
- CCNA Certified
- MSCE Certified
- Desktop & user support experience
- Driving License
- Preferred based in Jeddah
- Arabic speaker (Arab national)
- Minimum two years’ experience as Technical Support- POS Retail
- Must be on transferable Iqama

About the Company

Established in 1978, by the Baker family who still own and manage the company today, Gulf Marketing Group is one of the Middle East's leading, family owned companies. Gulf Marketing Group operates regionally, across the GCC and boasts a diverse portfolio of brands, retail outlets and services. Gulf Marketing Group subsidiaries operate in key sectors such as retail and distribution of sporting goods and lifestyle brands, health and fitness, food and food processing, integrated 3PL logistics, real estate, healthcare and pharmacies, education and technology. Since 1978, Gulf Marketing Group has introduced more than 90 international brands into the Middle East, as well as building the reputation of our homegrown brands as reliable and quality driven companies.

We are proud to be one of the top 10 retailers in the Gulf region with:

• More than three decades experience managing international brands in local environments
• A prestigious portfolio of world class brand partners
• Anchor tenancy in all major GCC shopping malls
• A proven track record of securing exclusive retail and distributor agreements
• An experienced management team
• Strong customer relationships