ITSM Administrator - HP Service Manager

Job description / Role

- Describe the Service Manager environment and architecture
- Install the various components of Service Manager
- Describe the various implementation options (such as default ports, load balancing, components)
- Perform tasks and set-up activities that are generally performed prior to moving the system to Production
- Perform ongoing monitoring, debugging, troubleshooting, and administrative tasks
- Perform additional administrative tasks related to reporting, surveys, and customizing the Web client

- Perform optional tasks, such as:
o Configuring Smart Analytics
o Performing health check
o Managing your entity relationships, running data reference check reports, and generating entity relationship diagrams

- HP Service Manager Administration

About the Company

Saudi Networkers Services, incorporated in 2001 with an aim to provide the world class business and consulting services through a combination of market insight, technical excellence and unrivalled agile methodology.

Our success stems from building strong relationships and trusted partners, which enabled us delivering exceptional services to public sector, as well as some world's leading organizations, in Telecommunication, Information Technology, Cyber Security, Banking, Energy, Utilities and various other industry arenas.

We collaborate closely, ideate that how the work gets done, while working alongside businesses to collaborate on growth and applying breakthrough innovations, that drive exponential impact, managed by teams specialized in their assigned industry sectors.