Junior Business Development Manager

Job description / Role

Description

Speak to customers, either face-to-face or over the phone, gain an understanding of customers' specific business needs, and apply product knowledge to meet them.

Ensure quality of service by developing a thorough and detailed understanding of technical specifications and other features of employers' systems and processes, then documenting them.

Carry out cold calling to create interest in products and services, generate new business leads, and arrange meetings. Identify and develop new business through networking and follow-up courtesy calls.

Prepare and deliver presentations and demonstrations of software to customers.

Market and promote a portfolio of products by writing and designing sales literature and attending industry events.

Maintain awareness and keep abreast of constantly changing software and hardware systems and peripherals.

Provide technical advice to customers on all aspects of installing and using computer systems and networks, both before and after the sale.

Advise on software features and how they can be applied to assist in a variety of contexts such as accounting, manufacturing, or other specialist areas. Meet sales targets set by managers and contribute to team targets.

Network with existing customers to maintain links and promote additional products and upgrades.

Handle hardware or software problems and faults, referring to specialist technical colleagues where appropriate.

Respond to tender documents, proposals, reports, and supporting literature. Manage workload to organize and prioritize daily and weekly goals.

Requirements

• Bachelor's degree in business administration, marketing, or a related field.
• Excellent communication and interpersonal skills with the ability to influence and build relationships.
• Familiarity with CRM software and sales tracking tools.
• 1-3 years’ experience in software sales or technical consulting.
• Strong understanding of IT systems, software specifications, and documentation.