Key Account Manager

Job description / Role

Overview of the role

The Key Account Manager plays a pivotal role in managing a portfolio of key corporate accounts within the Mobility Solutions sector, ensuring customer retention and maximizing revenue opportunities. The role involves developing strong client relationships, contributing to sales strategies, and achieving sales performance targets. Success in the position is measured by achieving sales metrics, building brand awareness within the corporate community, and delivering excellent customer satisfaction through consultative selling and market-leading service.

What you will do

• Manage a portfolio of key accounts to ensure customer retention and maximize output.
• Build strong and effective account management relationships with all customers.
• Plan and implement customer retention and relationship development strategies.

• Support Head of Operations & Lease in sales strategies, targets, and performance to meet or exceed profitability and growth targets.
• Win new customers through proactive prospecting techniques including cold calling.
• Contribute to formulation of policy and strategy within the sales and marketing function.
• Provide vital statistics to the Marketing team to assist in strategizing future campaigns.

• Maintain administration and relevant reporting and planning systems on a periodic basis.
• Prepare daily, weekly, and monthly reports to assist in planning strategies for acquiring business.
• Work closely with accounts and collections team to ensure debts are minimized.
• Maintain and develop corporate image and reputation through suitable PR activities and presentation.

Required skills to be successful

• Excellent relationship and consultative sales skills.
• Team player with evidence of building cross-business support.
• Target-oriented and driven to exceed demanding challenges.
• Market awareness and understanding of customer and competitor challenges.

What qualifies you for the role

• Proven prospect database development and sales achievements.
• Experience with large corporations and government entities, including understanding decision-making processes.
• Evidence of sales through multi-level decision makers.
• Strong English communication skills, both written and spoken.
• Arabic communication skills are an advantage.
• Preferably educated to degree or equivalent level.
• Demonstrable experience in planning, organizing, and balancing multiple demands.
• Sales and business development background.
• Good applied knowledge of MS Office.

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our values of respect, integrity, collaboration, and excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.