Key Account Manager

Job description / Role

Overview of the role

This role sits within the Heavy Equipment Sales team under FAMCO. The Key Account Manager will engage with customers to promote, present, and sell heavy equipment solutions that meet client requirements and align with business objectives. The role focuses on developing customer relationships, identifying opportunities, and coordinating with Product and Regional Sales Managers to deliver tailored equipment packages and aftersales solutions that drive profitability and customer satisfaction.

What you will do

• Achieve monthly and quarterly sales targets for heavy equipment units and related solutions.
• Collaborate closely with the Regional Sales Manager and Product Manager to set, monitor, and deliver sales objectives by product line and territory.
• Prepare accurate weekly sales forecasts, pipeline reports, and margin analysis for management review.
• Track and analyze sales performance, taking proactive corrective measures to ensure target achievement.
• Manage customer accounts effectively through SAP and CRM tools, ensuring data accuracy and timely reporting.
• Maintain a robust sales funnel and ensure forecast accuracy with month-end variances within acceptable limits.
• Conduct market research to identify business opportunities, trends, and competitor activity to support strategic planning.
• Ensure all customer interactions, proposals, and agreements comply with company policies and ethical standards.

Required skills to be successful

• Industry expertise – strong knowledge of heavy equipment products, applications, and market segments.
• Sales excellence – proven ability to deliver sales targets and manage the full sales cycle.
• Customer focus – commitment to building long-term customer relationships through trust and service quality.
• Commercial acumen – strong analytical and negotiation skills with a solid understanding of financial metrics.

About the team

You will be part of the Heavy Equipment Sales Team, reporting to the Sales Manager. The team operates in a fast-paced, target-driven environment focused on delivering excellence, customer satisfaction, and sustainable business growth. Collaboration, teamwork, and a strong customer-first mindset define the culture within the department.

What equips you for the role

• Bachelor’s degree in Mechanical, Electrical, or Mechatronics Engineering (or equivalent discipline).
• Minimum of 3 years’ experience in heavy equipment or construction equipment sales within the KSA market.
• Strong project management and client relationship-building skills.
• Excellent negotiation, communication, and presentation abilities.
• Proficiency in MS Office (Excel, Word, PowerPoint) and SAP.
• Analytical mindset with strong numerical and forecasting skills.
• Customer-oriented, performance-driven, and committed to continuous professional development.
• Fluency in English; Arabic proficiency will be an advantage.

About Al-Futtaim Automotive

A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia, and Africa. Our core business activities include distribution, manufacturing, leasing, and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo, and RAM.

We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers – from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.

We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial and construction equipment.

What keeps the company moving forward is a 9,000-member strong team, with inspiring possibilities for growth throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.