Lifecycle Services Sales Consultant

Job description / Role

Our Lifecycle Services provide customers with expertise, technology and processes that can help them operate safely, improve asset reliability and optimize process capabilities. Maintenance services keep our customers plants operating safely, consistently and economically. Reliability services improve your asset reliability and preserve your investment. Performance services optimize your plant performance and achieve business goals. 

Based in Al Khobar, Saudi Arabia, our Lifecycle Services Sales Consultant will develop and drive sales of our tiered Long Term Service Agreement (LTSA's) Program as well as nominated Performance Services offerings (cybersecurity consulting, alarm management services, high performance graphics and advanced process control) across the Middle East & Africa region.  This role is responsible to develop new service business and expand our current service business with customers through outcome based consultative selling approach.

Responsibilities will include:
* Ensure customer & internal awareness of Performance Services offerings by proactive marketing, customer visits and internal training sessions
* Meeting or exceeding contract bookings, by developing profitable Long Term Service Agreements that include Performance Services Offerings.  
* Leverage the local Sales channels and Service teams to identify and qualify opportunities, and drive the teams to enter all opportunities into the appropriate Business Systems
* Work with the local Sales teams to create a detailed business forecast
* Lead all Outcome Value Chain workshops with the qualified customers
* Review and provide input / feedback on all Services proposals generated by the local Proposal team
* Work with the local Sales and Service teams to convert all qualified opportunities into contracts
* Work with the local Customer Sales Manager and Service teams to ensure complete delivery of existing contracts, including attending regular customer review meetings when required
* Work with Customer Sales Managers to continuously improve and expand the scope of all existing services contracts
* Recognize and accept HSE Roles & Responsibilities as defined in Emerson's Company Policy and Procedures

Requirements

* An Undergraduate degree with 10-15 years relevant experience or Graduate degree with 7-12 years relevant experience
* Strong facilitation and communication skills with excellent presentation skills;
* Be autonomous with strong initiative and the ability to work in a self-directed environment
* The ability to present clear and concise information to team, internal customers, and external customers
* Experience in selling Control System Services contracts (Long term service agreements)
* An understanding of and experience with Consultative Solution Selling techniques

This role requires extensive travel across the Middle East & Africa region.

About the Company

At Emerson (NYSE: EMR), we’re passionate about what we do. By fusing decades of technology and engineering expertise, Emerson continues to solve some of the world’s most complex challenges with innovative solutions for customers in industrial, commercial, and residential markets. We recruit the greatest talent and apply the best technologies to benefit our customers worldwide.

Emerson Automation Solutions is a leader in helping process and discrete manufacturers automate and optimize production processes through our best-in-class technologies and industry expertise. Emerson Commercial & Residential Solutions develops technologies and services that improve human comfort, safeguard food, protect the environment, enable sustainable food waste disposal, and support efficient construction and maintenance of buildings and municipal infrastructure.

Emerson has a wide range of industry knowledge, manufacturing expertise, and technological innovation around the world. Join our next generation of leaders today.