Logistics Specialist

Job description / Role

Description

Own end-to-end logistics for Smartplus: international inbound from vendors and domestic distribution to customers/branches. You’ll coordinate multi-step workflows (booking, documentation, customs, delivery) with rigorous follow-ups, drive OTIF (On-Time In-Full), and use AI tools to boost speed, accuracy, and visibility.

Key responsibilities

• International inbound: Plan/book air/sea/express; track ETD/ETA and milestones; verify invoice, packing list, HS codes, CoO, insurance, AWB/BL; coordinate customs clearance (via broker) and delivery to warehouses.
• Domestic distribution: Schedule inter-branch transfers and last-mile deliveries; ensure clean POD and timely status updates.
• Carriers: Compare spot quotes vs. rate cards; monitor SLAs (pickup, transit time, damages); file and recover claims for damage/shortage.
• ERP & documentation: Ensure accurate ASN/GRN, labeling, and reconciliation in ERP (Zoho Inventory/Books or similar).
• Performance & reporting: Track and improve OTIF, clearance lead time, freight cost per kg/m³, and damage/shortage rate.
• AI-enabled operations: Use AI/copilots for exception summaries, delay risk flags, auto-drafted supplier/customer updates, OCR data capture from invoices/AWBs, and live trackers.
• Process & compliance: Maintain SOPs/checklists, escalate risks early, and keep stakeholders informed (Sales/Finance/Planning).

Requirements

• Education: Bachelor’s degree in Supply Chain, Logistics, Industrial Engineering, Business, or related field.
• Experience: 3–5 years hands-on logistics (inbound and domestic) with proven OTIF ownership and measurable improvement.
• Technical knowledge: Working grasp of Incoterms 2020, HS classification basics, and landed-cost components.
• Tools: ERP (Zoho/SAP B1/Odoo/NetSuite), strong Excel (INDEX-MATCH/VLOOKUP, pivots); familiarity with AI tools and simple no-code automation (e.g., Power Automate/Zapier).
• Communication: Professional Arabic and English to coordinate with brokers, suppliers, carriers, and internal teams.
• Organization & follow-through: Exceptional task management for multi-step processes with persistent follow-ups and clean documentation.
• Work eligibility & availability: Legal right to work in KSA; able to travel to KSA warehouses/clients; willing to handle urgent clearances/deliveries outside normal hours when needed.
• Professional integrity: Attention to detail, data accuracy, and compliance with company policies and local regulations.

Nice to have

• Exposure to KSA distribution workflows (FASAH/SABER via broker).
• Lithium-battery shipping/packaging know-how.
• 3PL mini-tenders, routing guides, and carrier scorecards.
• Certifications (APICS CPIM/CSCP, CILT, FIATA) or logistics safety training.