Loss Prevention Specialist

Job description / Role

Description:

Souq.com is the largest ecommerce site in the Arab world. Every month, Souq.com attracts more than 41 million visits to its catalogue of more than 8.5 million unique products in 35 different categories, including consumer electronics, household goods, fashion, watches, perfumes, toys, and baby products.

Established in 2005, Souq.com today operates both as an award-winning retail business and an online marketplace that allows SMEs, merchants, brands and distributors to distribute their products online.

With more than 4,000 employees, We have offices and local operations in UAE, Egypt, Kingdom of Saudi Arabia, and leading Product and Engineering centers in Jordan and India, offering a unique opportunity to join the leading player in an ever growing and exciting industry.

Your mission:

You'll quickly become an expert in a range of duties:

· You'll handle investigations of theft and loss,
· You'll master Loss Exposure and Loss Controls analysis,
· You'll learn your way around physical security systems and controls,
· You'll collaborate with contractor guard services,
· You'll partake in Loss Prevention education and awareness programs,
· And you'll get involved in workplace violence mitigation, as well as Loss Prevention audit programs.

Your role and responsibilities:

As you train and become a Security and Loss Prevention Specialist, you'll own:
· Physical security
· Conduct Physical Security audits,
· Troubleshoot Physical Security systems (LENEL, CAMIQ, VISION, and so on),
· Review and improvement of PS systems,
· Personnel security
· Train small groups in matters of security,
· Advise on personnel security matters,
· Security management
· Represent the interests of Security and Loss Prevention in leadership meetings,
· Participate in the selection of new contract security personnel,
· Provide advice and guidance to contract security personnel,
· Communicate with security service providers,
· Communication of security related topics to all relevant stakeholders,
· Lead Security and Loss Prevention projects with limited scale or scope,
· Participate in large scale, Fulfillment Center-wide projects,
· Resilience
· Review and continuously improve Security and Loss Prevention processes,
· Identify and communicate Security and Loss Prevention risks to operational management,
· Act as point of contact in emergency or critical circumstances,
· Investigation
· Conduct preliminary analysis and subsequent investigation of losses,
· Effectively use resources for data mining, CCTV and other surveillance, for purposes of loss analysis and investigations,
· Conduct forensic interviews, based on analytical results,
· Conduct interviews when any cases of policy violations arise,
· Report investigation results,
· Act as point of contact for law enforcement authorities.

Requirements

Basic Qualifications:

· Previous experience in express delivery and supply chain loss prevention,
· Proficiency in MS Office programs.
· You already possess a Bachelor's degree, or you're on track for obtaining a Bachelor's degree in less than one year.

Preferred Qualifications:

· Experience in security services, asset protection, audit, risk management, inventory control, quality assurance, or other related fields,
· Certification in formal investigation procedures (Wicklander/Zulawski or Reid) is a plus,
· You possess awareness and experience of best practices related to:
· Utilization of physical security systems,
· Investigation techniques,
· Effective oversight of contract security officers,
· As well as loss mitigation experience in logistics/distribution center settings,
· Previous experience with warehouse or distribution centre services,· Must have strong oral and written communication skills,· Familiarity with databases (for querying and analysing), such as SQL, Access, etc.,
· Familiarity with Lean, Six Sigma concepts desirable,
· Comfortable working in a fast-paced and multi-tasking environment,
· Demonstrated ability to work independently, even with off-site supervision,
· Analytical experience in a performance-based, results-oriented setting.

About the Company

Amazon.ae, formerly Souq.com, is an English-Arabic language e-commerce platform, owned by Amazon, Inc. It is the largest e-commerce platform in the Arab world. On March 28, 2017, Amazon.com Inc. confirmed it would be acquiring Souq.com for $580 million. On May 1, 2019, Souq.com became known as Amazon.ae.