Maintenance Technician II

Job description / Role

Who we are

Parklawn Estates is a 118-unit community located in Edina. We are looking for a skilled maintenance technician to join our team.

Summary of role

As a maintenance technician II, you will be responsible for providing unparalleled service by maintaining and improving the overall appearance of the property. Being a successful member of our team does not just take technical skills; it takes a passion and instinct for caring to change lives and strengthen teams.

Platinum service

Platinum service is characterized by a high level of responsiveness delivered in a flawless, timely, and caring way. Employees commit to providing courteous, responsive, and quality service by following the principles of our platinum service program.

Shift

Full time

Wage

$27-29 per hour

Why work for us

• Comprehensive health plan options
• Medical and prescription coverage
• Dental and vision coverage
• $10k life insurance coverage*
• Supplemental insurance options
• Pet insurance
• 401(k) retirement savings plan with generous company matching benefits
• Employee support program (ESP)
• Tuition discounts with Rasmussen College
• Educational support
• Team member referral bonus
• Shift differentials
• LifeMart employee discounts
• OnShift engage bonus and incentives
• Generous paid time off

*Benefits available to eligible employees with enrollment in a medical insurance plan. Eligibility may vary by position, average hours worked, length of service, and/or location.

Essential job functions, duties, and responsibilities

• Ensure the physical aspects of the apartment meet company standards and applicable laws by diagnosing problems, making repairs, tracking accomplishments, and performing necessary follow-up
• Ability to troubleshoot and repair appliances, HVAC systems, plumbing, and electrical
• Ensure unoccupied apartments are ready for occupancy by performing various and as-needed electrical, HVAC, EPA, plumbing, carpentry, appliance repair, and other miscellaneous equipment maintenance and repairs, painting, overall apartment cleaning, and other miscellaneous activities as necessary or as directed
• Assist the property manager or other team members when requested with special projects or requests
• Contribute to the achievement of occupancy goals by effectively performing maintenance duties which promote a quality living experience
• Complete maintenance service requests, document the status of each request, and ensure that appropriate follow-through occurs
• Perform electrical repairs on items such as appliances, fixtures, switches, outlets, etc., and install ceiling fans as well as indoor and outdoor light fixtures
• Perform repairs on air conditioners, heating units, and refrigeration units (use of refrigerant recovery equipment requires proper certification)
• Perform plumbing work such as clearing stoppages, replacing/repairing fittings, faucets, and toilets. Complete minor re-piping including the soldering of copper pipes
• Replace broken glass, tile, carpet, screens, garbage disposals, fixtures, appliances, draperies, and locks
• Perform carpentry work, such as repairing/replacing doors, windows, closet bi-fold or sliding doors, and building shelves
• Repair concrete steps, stoops, patios, fencing, and signage when required
• Paint and decorate apartments, hallways, etc., as directed by management
• Complete appropriate apartment make-ready procedures for move-ins within established turnover timeframes
• Oversee work of sub-contractors hired by the company to perform work at the community
• Complete daily maintenance of grounds and common areas including but not limited to all lighting, snow removal, trash removal, vehicle maintenance, etc.
• Perform snow and ice removal including snow blowing, shoveling, putting down salt, and using a pick to remove ice build-up on sidewalks, walkways, parking lots, and common spaces
• Replace apartment locks on rental apartments as necessary and on all recently unoccupied units, outside doors, and outbuildings to ensure security of the community
• Ability to troubleshoot and repair or perform correct maintenance procedures on indoor or outdoor pools or spa equipment, if applicable (pool equipment maintenance requires proper certification)
• Contribute to the achievement of financial goals through high productivity and cost awareness, without compromising quality
• Responsible for material control and efficient utilization of maintenance equipment
• Perform scheduled maintenance on all equipment based on the manufacturer's recommendations and operation manuals, including boilers, hot water heaters, lawn equipment, and other vehicles
• Keep accurate records regarding preventive maintenance, service requests, and inventories (invoices, service requests, etc.)
• Periodically inspect all occupied or unoccupied apartments, buildings, and common areas; performing repairs and other duties as necessary or requested
• Attend and participate in training seminars as required or requested
• Maintain all shop and storage areas in neat, orderly, and working condition
• Remain informed on changing building codes and discuss the possible impact to the community with the property manager
• Interact positively with residents to maintain high levels of satisfaction
• Demonstrate strong professionalism and integrity as a representative of the community
• Contribute to cleanliness and curb appeal of the community
• Comply with all industry fair housing rules and regulations
• Operate within OSHA (Occupational Safety and Health Act) standards and company safety policies at all times
• Other duties as assigned

Skills and qualifications

• Capable of performing the essential functions of the job, with or without reasonable accommodations
• Ability to understand and communicate written and verbal directions
• Ability to read and follow instructions on safety information for cleaning supplies
• Regular attendance, reliability, and punctuality are necessary to meet the needs of applicants, new and current residents, guests, and outside vendors during regularly scheduled hours
• Ability to work nights and weekends, upon request, at the beginning and end of the month
• Must be able to work overtime as needed
• Required to work on an on-call basis
• Must be available on the last and first day of the month for turns
• Outstanding customer service skills
• Well organized with excellent attention to detail
• Aptitude to work independently with excellent time management skills

Education and experience

• High school diploma or GED equivalent
• Two (2) years of prior experience in general maintenance or a combination of education and experience
• Boilers license, pool operator's license, and/or EPA certification required
• Reliable transportation required
• Ability to attend and pass company-paid certification courses (e.g., pool operators, boilers license, EPA certification)