Manager Business Consulting - Transformation Delivery

Job description / Role

The opportunity

To achieve maximum growth, organizations must continuously improve and maintain their performance. They are increasingly focusing on the digital performance improvement of their customer experience, innovation, and total market positioning. Our group of Strategy & Customer team is growing fast, and we are constantly looking for experienced professionals who, as an ambitious and energetic colleague, want to help us better support our clients and grow to become a market leader.

We are looking for Consultants to join us on various levels (Senior Consultant to Manager level)

Your key responsibilities

As a Business Consultant within our business transformation practice you will deal with complex issues concerning (growth) strategy, innovation, customer experience and strategic / digital transformation and program delivery. We focus especially on the front line of the organization, where the customer is central. You will consult clients on their strategic decision-making by developing scenarios, formulating strategic options and creating insight into the potential of these options. You will also provide support assist clients on entering / developing new markets, implementing a digital customer strategy, improving the customer focus, or developing initiatives to further improve the customer experience.

Skills and attributes for success

To qualify for the role, you must have

- You have thorough work experience in strategy or strategic marketing consulting, or you have experience at a reputable company in the areas of marketing, strategy, business development or product innovation.
- You have deep knowledge of and affinity with, among other things, strategy (development), business performance improvement, digital technology, and customer processes
- You have persuasiveness, focus on people, leadership, and you can influence customers and stakeholders to receive support for major changes in organization.
- Proven track record of effectively managing projects and/or client engagements
- Strong stakeholder management and communication skills.
- Excellent, Microsoft Office skills including Word, Excel, Project
- Good understanding of project governance and change management principles.
- Experience of working across our focus sectors (government; health, utilities; transport; financial services; and telco) is desirable.

Requirements

Ideally, you'll also have

- Willingness to travel extensively across the globe

What we look for

We are looking for professionals who are looking to develop their careers. You will make a difference to a wide range of clients in the field of Strategy & Customer. The work environment is dynamic with a high level of trust and strong cooperation. If this is something that interests you and you have the abilities above, then we would like to talk to you.

What we offer

We offer a competitive compensation package where you'll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:

- Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It's yours to build.

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