Manager - Business Operations

Michael Page

Saudi Arabia

Ref: HP350-5274

Job description / Role

Employment: Full Time

Management Consulting - Manager - Riyadh, KSA

* Leading analysis of current business operations to identify areas where quality of service can be enhanced and efficiencies created
* Owning the end-to-end development of the problem-solving framework and delivery approach deployed on a client advisory project

Client Details

One of the Big4 consulting firms.

Description

* Leading client service projects (teams of 4-8 individuals) focused on process improvement, process redesign, business and operating model transformation
* Leading analysis of current business operations to identify areas where quality of service can be enhanced and efficiencies created
* Owning the end-to-end development of the problem-solving framework and delivery approach deployed on a client advisory project
* Owning the development of client deliverables including development of the storyboard, logical structure of the analysis, and quality assurance of all project artifacts developed by the team
* Developing and managing project delivery against a plan (scope, schedule, cost)
* Managing project financials and ensuring that work is completed profitably without compromising quality and standards
* Providing guidance to and oversight of the project delivery team
* Engaging with senior client stakeholders at the Division Director level on an independent basis and representing the firm
* Escalating risks and issues to senior leadership / partners and proposing mitigation
* Supporting the professional growth of team members through coaching, serving as a role model, providing ongoing feedback, and conducting formal performance appraisals
* Supporting senior firm leaders in developing business through identifying new opportunities and leading proposal development efforts
* Actively develop eminence in industry / technical specialty through publishing POVs and white papers and participating in events/conferences

Job Offer

Competitive package and benefits.

Requirements

* Advanced understanding of operations analysis and process improvement
* Intermediate understanding of customer experience optimization, service delivery models, organization design, and technology applications that support operational delivery and improvement
* Bachelor's degree in business, engineering, or other analysis-intensive discipline
* Master's degree preferred but not essential
* 6-10 years of experience, preferably in advisory services
* Prior experience in Big-4 / Strategy Boutiques is highly preferred
* Bilingual (Arabic + English) preferred
* Currently based in (or, no issues being based in) KSA or Qatar
* Able and willing to travel across the GCC region

About the Company

Michael Page is one of the world's leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

Finance & Accounting Banking & Financial Services Procurement Property & Construction Engineering & Supply Chain Oil & Gas Technical and Engineering Human Resources Sales Marketing Technology Secretarial Executive Search Legal

The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide.

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