Manager, Chief of Staff

Job description / Role

Our purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and summary

Manager, Chief of Staff

Overview

• Measurement, analysis and reporting of business, financial, operational and administrative data for purposes of understanding, optimizing and driving business decisions. Also expected to require support as needed to the FI Account Management Team.

Responsibilities of the role

• Manages smaller projects/initiatives or segments of larger projects
• Mines raw data and evaluates, cleanses and organizes for use in analyses
• Performs calculations and provides analytical summary of data with highlights
• Interprets functional requirements, tests and implements solutions
• Supports senior resources on initiatives

Responsibilities of analyst, account manager

• Uses analytical problem solving and data tools to advise senior team members regarding customer account management and market strategies
• Supports project execution across multiple business functions including account management, business development, advertising, marketing and product management
• Is present for business conversations with key decision makers internally and externally
• Contributes to the delivery of integrated solutions that address customer needs
• Supports the sales team, internal partners and key stakeholders to provide support to sales in a region
• Creates and reviews sales presentations, proposals and internal business case development
• Works closely and develops relationships with internal stakeholders across the business unit

Experiences

• Some professional experience in financial services, cards, payments or another related field
• Basic understanding of all of Mastercard's sales and customer delivery disciplines

Corporate security responsibility

All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices
• Ensure the confidentiality and integrity of the information being accessed
• Report any suspected information security violation or breach
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines