Operations Coordinator

Job description / Role

Eram Talent, a leading recruitment and talent acquisition company in Saudi Arabia, is seeking a highly motivated and detail-oriented Operations Coordinator to join our dynamic team. This role ensures smooth operational workflows, safety compliance, and efficient coordination across departments. It includes managing schedules, vendor communications, documentation, and reporting; analyzing operational data; and developing dashboards using tools like Excel and Power BI. The ideal candidate has strong organizational and problem-solving skills.

Key responsibilities

• Support Head of Campus Operations (HoCO) in daily operational management and coordination.
• Coordinate workflows across departments to ensure smooth business operations.
• Manage scheduling, reporting cycles, vendor communications, and documentation.
• Assist in creating, implementing, and enforcing health and safety protocols.
• Perform regular compliance checks aligned with Saudi regulations.
• Maintain accurate records of health and safety, supplier contracts, and quality assurance.
• Collect, clean, compile, and validate data from ERP, CRM, Excel, and other internal systems.
• Analyze operational data to identify trends, inefficiencies, and opportunities for improvement.
• Develop and maintain dashboards and reports using Excel, Power BI, or similar tools.
• Present data insights and recommendations to senior management.
• Collaborate with IT to support automation and system integration.
• Assist in preparing for audits and compliance reviews.
• Document and update standard operating procedures (SOPs).
• Facilitate internal meetings and act as liaison between departments and external partners.
• Monitor operational performance against targets and recommend corrective actions.
• Contribute to continuous improvement initiatives by identifying process gaps.
• Manage project timelines, resources, and communication between stakeholders.
• Support setting up operational processes for new projects or expansions.

Requirements

• Minimum 3 years in operations, data analysis, or coordination roles.
• Experience working in regulated or compliance-focused environments.
• Proficiency in Excel (pivot tables, formulas, charts) and business intelligence tools.
• Familiarity with ERP and CAFM systems (e.g., Maximo, FSI Concept Evolution).
• Project management or administrative system experience.
• Problem-solving skills and an analytical mindset to drive operational improvements.
• Understanding of operational processes and performance metrics.
• Ability to adapt to a fast-paced working environment and handle multiple priorities.