Operations Manager

Job description / Role

About the job

Are you ready to take the operations of a dynamic advertising agency to the next level? We are seeking an Operations Manager to lead the agency’s projects, commercial operations, and support sales initiatives. This role is ideal for a proactive leader who can coordinate creative, media, production, and account teams, ensuring campaigns are delivered on time, within budget, and at the highest quality.

You will play a key role in optimizing internal processes, managing client relationships, and supporting revenue growth, helping the agency scale its operations and enhance its market presence.

We’re looking for someone with a strategic mindset, strong leadership skills, and a passion for advertising, ready to drive operational excellence and make a tangible impact on business growth.

Responsibilities:

• Manage daily operations across different teams to ensure efficient and effective workflow.
• Supervise the execution of work across advertising, marketing, PR, branding, events, digital media, monitoring & reporting, promotions, and all related activities from initiation to delivery.
• Coordinate between teams to ensure quality and adherence to deadlines.
• Support commercial and sales operations through preparing technical and financial proposals, and participating in client presentations.
• Track project progress, costs, and profitability to achieve operational targets.
• Improve internal processes and develop workflows to enhance efficiency and productivity.
• Prepare operational reports and performance dashboards for management.
• Analyze operational challenges and propose effective solutions to ensure business continuity.
• Lead teams, providing guidance and training to maintain high performance and quality standards.
• Contribute to developing new products and services within the agency to generate additional revenue streams.
• Provide technical, administrative, and developmental support across the agency.

Requirements

• Saudi nationality is required.
• Bachelor’s degree in Business Administration, Marketing, Media, or a related field.
• Minimum of 4 years of experience in operations management within an advertising, marketing, or digital media agency.
• Proven experience in project management, campaign execution, commercial operations, and sales support.
• Strong ability to support commercial activities and collaborate directly with sales/business development teams.
• Excellent communication, negotiation, and time management skills.
• Strong analytical and problem-solving skills with high attention to detail.
• Experience using ERP and CRM systems, as well as digital project management tools.
• Ability to work in a fast-paced environment and handle multiple priorities.
• A blend of creative thinking, strategic planning, and organizational capability.
• Strong leadership and team management skills with the ability to motivate and guide teams toward excellence.
• Fluency in English is required.